GUEST SERVICES REPRESENTATIVES

Summary

This is a NAF position with the 17th Force Support Squadron, located at The Angelo Inn on Goodfellow AFB, San Angelo, Texas. This position is considered Regular Part-Time (RPT). You are guaranteed 20 hours, but has the potential to work up to 40 hours/week. You may be required to work nights, weekends and holidays. As a RPT employee, you are eligible to earn annual/sick leave and sign up for benefits, to include Health/Dental and Life Insurance, 401k and NAF Retirement.

Duties

Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests makes and issues room keys, and may escort guests to rooms as needed. Calculates and posts charges to patron's account and balances totals with control records; also accepts payment, makes change, and presents departing guests with a checkout statement. Maintains and sells sundry items while safeguarding cash. Process Night Audit procedures and closes credit card machine nightly. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13077433

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/12/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind on which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.? Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.? Must be able to read, speak, and write English.? Must meet the legal age requirement for sale of alcoholic beverages.? Must be able to satisfactorily complete a Tier-1 background investigation.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.