hirly
Sign inGet started free

Prima

Head of IT Service Desk

Milan

See how you match this job — and similar ones. Free.

Upload your resume and hirly scores it against this role at Prima first, then against similar open jobs, and shows where you fit and why.

PDF or DOCX, up to 12MB. No sign-up to see your matches.

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

  • Keywords matched to this posting
  • Fit score before you apply
  • Cover letter included

Matched against 2.3M live jobs from 200,000+ employers in 200+ countries.

Tailor my resume for this job →

hirly's read of this role

Role family
Customer support
Seniority
Lead / management
Stated salary
€65,000 – €75,000 per year
Country
IT
Work mode
On-site / unstated
First seen by hirly
28 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need an Head of IT Service Desk to join our IT team.

This team is the beating heart of Prima.

As part of an organization of ~1,600 employees, you will ensure an optimal IT experience across all Prima systems. Fuelled by curiosity, experimentation and collaboration, you’ll help deliver scalable, impactful solutions that shape the future of insurance.

To be successful at this role, you need to have managed a large group of employees(at least 10 reports) for 5 years for a company of at least 1000 employees ideally in multiple countries. Moreover, you need to have managed a large budget of at least 1 Million Euros / year.

Excited to make an impact? Here are the details

Original posting on Prima's site ↗

Similar jobs

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job