Home Health Intake Coordinator

Optimal C are is where your dedication meets a rewarding career.

Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.

As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.

We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

About the Role

Help patients begin their home health journey with a seamless, compassionate intake experience. As a Home Health Intake Coordinator, you'll serve as a vital connection between patients, families, referral sources, and clinical teams, ensuring referrals are processed accurately, admissions are coordinated efficiently, and patients receive the care they need without unnecessary delays. Your attention to detail and commitment to exceptional service will help create a positive first impression while supporting continuity of care.

This role is ideal for someone who is highly organized, customer-focused, and enjoys coordinating multiple priorities in a fast-paced healthcare environment. You'll manage patient intake and data entry, verify referral information, audit admission documentation, coordinate scheduling, communicate with patients and community partners, and monitor documentation to ensure timely admissions and regulatory compliance. Through strong communication, accuracy, and proactive problem-solving, you'll play an essential role in supporting high-quality patient care and the continued success of the home health team.

Location

Office Location: Bingham Farms, MI

Hours

Monday to Friday, 11 a.m. to 7:30 p.m., with weekend rotation

Required Qualifications

High School Diploma or GED

Minimum 1 year experience in health care data entry

Reliable transportation, valid driver’s license, and valid automobile insurance coverage

Preferred Qualifications

Associates Degree

Experience in home care or hospice information system

Essential Skills and Competencies

Demonstrated ability to work collaboratively as part of an interdisciplinary team

Excellent verbal and written communication skills

Strong organizational abilities and attention to detail

Pay Range

$21 — $25 USD

How We Care for You

Minimum of 3 Weeks Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

HSA and FSA options including Dependent Care

Company paid Short Term Disability

Company paid Life Insurance

401(k) with Employer Match

Mileage Reimbursement

Company Vehicle Program for field roles

Pet Insurance

ID and Fraud Protection

And more...

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.