Hotel Desk Clerk NF-01

Summary

This position is located at Uchee Creek Campground/Marina which is a part of Fort Benning Family & Morale, Welfare and Recreation (MWR). Incentives and Bonuses Incentives and bonuses will not be paid.

Duties

• •Make reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignments. Assists clientele in the completion of required forms and registration cards.
• •Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Provides statement of non-availability when applicable. Posts registration information on the registration card.
• •Orients guests concerning use of facilities and equipment, and other facilities available on post. Answers billing questions and concerns. Assists or arranges transportation.
• •Computes charges for guests checking out, receives payments and room keys, renders receipts. At end of shift, accounts for and secures cash.
• •Performs other duties as assigned.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry. Good verbal communication and customer service skills. Highly Preferred Criteria: 1 year hotel front desk experience is preferred. Willing and able to work a rotating schedule to include days, nights, weekends and holidays.

Education

This job does not have an education qualification requirement.