Housekeeping

• It's fun to work in a company where people truly BELIEVE in what they're doing!
• We're committed to bringing passion and customer focus to the business.

Property Address:

• 255 Old Hickory Blvd.
• Nashville, Tennessee 37221

The Housekeeper is responsible for maintaining a clean, safe, and welcoming environment for guests. This role performs routine and deep cleaning of guest rooms, hallways, laundry areas, and common spaces while ensuring company cleanliness standards and guest service expectations are met. The Housekeeper plays an important role in guest satisfaction by ensuring accommodations are properly maintained and ready for occupancy.

Essential Duties and Responsibilities:

Clean guest rooms according to company standard operating procedures

Remove trash and miscellaneous debris from guest rooms and surrounding areas

Ensure all areas of hotel are up to company standards even if not assigned cleaning area

Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens

Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables

Clean floors by vacuuming and washing floors according to standard operating procedures

Maintain all furnishings by dusting and polishing furniture and appliances

Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows

Notify Head Guest Room Attendant of room readiness

Keep supplies ready by restocking housekeeping cart at the end of shift

Operate housekeeping equipment by following standard operating procedures

Notify supervisor immediately of any safety and/or security violations of policy

Notify supervisor immediately of any guest concerns

Maintain superior customer service when interacting with guests

Essential Qualifications:

Possess good knowledge of housekeeping/laundry standard operating procedures and techniques

Ability to follow instructions, directions and meet deadlines

Ability to clean the minimum required rooms per shift

Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat

Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs

Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation

Ability to manage multiple activities often in stressful situations and with time constraints

Work Environment and Physical Requirements:

Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

Occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Indoor work with hard and carpeted surfaces

Standing for eight (8) hour shifts

Exposure to extreme weather conditions, cold and heat

Perks & Benefits

Easy to follow training programs & supportive team throughout the onboarding process

Health, dental, vision, life and disability insurance for full-time employees

401k with company match

PTO for full-time employees

Sundays off and no late shifts!

Flexible schedules

Weekly payroll

Electronic Acknowledgement:

When selecting the “Accept” or “Acknowledge” box, I am agreeing that I have read, understand and agree to this policy. The policy is Electronically Countersigned by InTown Suites upon your Acceptance in Workday.

Disclaimer:

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.