HR Generalist, Talent & Employee Relations

HR Generalist, Talent & Employee Relations

Get to Know SwiftConnect

At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users digital pass is always at fingertips – be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next generation of connected access experiences, serving the needs of commercial real estate owners and enterprises spanning various leading industries.

Our cutting-edge platform seamlessly integrates with existing mobile platforms, credential technologies, and business systems delivering authorized access to everything, everywhere, all through a centralized access management system.

At the heart of our mission is the desire to connect people with the right place at the right time. Behind our cutting-edge solutions, you’ll find a tech-savvy team relentlessly driven by the company’s mission. We’re problem-solvers with unshakable grit and an entrepreneurial mindset that keeps us ahead of the curve. When you step into the world of SwiftConnect, you’re not just applying for a job; you’re seizing the opportunity to redefine the future by helping people navigate their world better.

The Perfect Match

The HR Generalist, Talent and Employee Relations owns the full recruitment cycle for SwiftConnect and provides hands-on support across employee relations matters, including performance management documentation, workplace investigations, and coordination with outside counsel. This role partners closely with the VP of HR and HRBP, and plays a key part in supporting our team through a major acquisition and global growth, including direct support to newly acquired employees. You are a self starter who can independently manage a full recruitment pipeline while also bringing sound judgment and discretion to sensitive employee matters.

Your Impact

Talent Acquisition

Own the full recruitment cycle end to end, from intake with hiring managers through offer negotiation and close

Build and manage sourcing strategy for open roles, including passive sourcing where needed

Design and coordinate interview processes, including structured interview guides and debrief facilitation

Manage the candidate experience from first contact through onboarding handoff

Prepare offer letters and support compensation discussions in partnership with the VP of HR

Maintain ATS records and report on recruitment metrics such as time to fill, pipeline health, and source effectiveness

Employee Relations:

Support the VP of HR and HRBP in facilitating performance enablement initiatives, including performance plan documentation, goal setting, and tracking milestone progress

Partner with managers on initial intake and guidance for workplace matters, ensuring consistent and fair application of company policies

Coach and empower managers on effective communication, continuous feedback, and performance alignment

Promote a fair, compliant, and inclusive work environment by assisting leadership with objective issue resolution and employee guidance

Support HR leadership on sensitive workplace matters, maintaining high confidentiality and aligning solutions with company policies and local labor laws

Maintain accurate, confidential employee relations case files

Assess workplace scenarios thoughtfully, escalating complex or high-risk matters to HR leadership with clear context and recommended next steps

Support the growing talent pool as the company expands globally, including recruitment and employee onboarding.

Identify workplace trends and feedback to help HR leadership proactively enhance employee engagement, retention, and team health

Interim Coverage

Provide backup coverage for day to day HR operations, including onboarding logistics, benefits enrollment support, and HRIS updates

General HR Support:

Participate as a secondary point of contact for employee HR inquiries

Support compliance efforts by flagging concerns related to employment laws and internal policies

Contribute to HR reporting and administrative tasks

Provide input on policy development, particularly where it intersects with recruitment or employee relations

Support employee engagement initiatives, such as contributing ideas or helping execute events

Contribute to other HR projects and initiatives as the team expands globally

The Winning Formula

4 to 6 years of experience in an HR generalist, recruiter, or employee relations role, ideally including full cycle recruitment ownership

Bachelor's degree in Human Resources Management or equivalent certifications

Demonstrated experience drafting sensitive HR documentation such as PIPs or investigation notes

Strong judgment and discretion when handling confidential employee matters and privileged legal correspondence

Excellent organizational and communication skills

Familiarity with HRIS and ATS systems

Ability to work independently and manage competing priorities in a fast paced environment

Experience supporting global or multi country teams is an asset

Familiar with systems such as Google Drive, Slack, Zoom

Bilingualism (French & English) is a must

Benefits

Vacation Days: 4 weeks + 1 week when the office is closed during the holidays (discretionary)

Sick/Personal Days: Flexible

100% remote or hybrid: you choose (our office is located in Downtown Montreal)

Group Insurance (Canada Life): As of first day

Employee Assistance Program: As of first day

Telemedicine (Dialogue): As of first day

Group RRSP (Desjardins): As of first day - with employer contribution in a DPSP ( matching up to 4% of base salary)

Borrowed IT Material: Laptop (this will be sent to you prior to your first day)

WFH Allowance: one-time allowance of $500 CAD for material to help upgrade your home office

Telecom Allowance: 50$/month for phone and internet (deposited directly into your pay)

Employee Stock Options

Why Join Us

Join a CRE-Tech pioneer that leads the connected access enablement industry

Work with state-of-the-art technology that shapes the future of connected access experiences

Play a crucial role within the HR team and have a direct impact on how people interact with spaces and places

Chart your career growth path with us as our company expands, creating potential advancement opportunities

Immerse yourself in an environment that fosters creativity, encourages fresh ideas, and celebrates innovation

Receive a competitive salary and benefits package to recognize your contributions

Join us and become part of a team that doesn’t just meet expectations; we exceed them. Elevate your career, make a meaningful impact, and celebrate your contributions.

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Généraliste Ressources Humaines, Acquisition de talents et relations avec les employés

Découvrez SwiftConnect

Chez SwiftConnect, nous sommes des pionniers dans le domaine de la facilitation de l'accès connecté. Notre passion réside dans la création d'interactions fluides et élégantes pour nos clients, garantissant que le laissez-passer numérique de leurs utilisateurs est toujours à portée de main, que ce soit sur leur téléphone, leur montre, ou n'importe où il doit être. Nous nous spécialisons dans l'alimentation de la prochaine génération d'expériences d'accès connecté, répondant aux besoins des propriétaires immobiliers commerciaux et des entreprises dans diverses industries de premier plan.

Notre plateforme de pointe s'intègre de manière transparente aux plates-formes mobiles existantes, aux technologies de credentialing et aux systèmes commerciaux, offrant un accès autorisé à tout, partout, le tout grâce à un système centralisé de gestion des accès.

Au cœur de notre mission se trouve le désir de connecter les personnes au bon endroit au bon moment. Derrière nos solutions de pointe, vous trouverez une équipe technophile animée par la mission de l'entreprise. Nous sommes des résolveurs de