HR Specialist (Employee Benefits)

Summary

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Human Resources Specialist (Employee Benefits), you will serve as a senior advisor and project manager overseeing Federal employee benefits and Workers' Compensation programs, providing technical guidance, evaluating program effectiveness, and ensuring compliant, customer-focused HR service delivery.

Duties

Serve as project manager for reimbursable HR initiatives involving employee benefits, personnel processing, records management, pay, and time and attendance services. Evaluate and administer Federal employee benefits programs, including retirement, insurance, Thrift Savings Plan, and leave programs for serviced agencies. Manage retirement application processing, including counseling employees, preparing annuity estimates, reviewing service histories, and ensuring compliant submissions. Oversee Workers' Compensation programs by monitoring claims, conducting quality reviews, ensuring regulatory compliance, and supporting return-to-work efforts. Provide senior-level technical guidance on benefits and retirement matters, including complex coverage determinations, disability retirement, and FERCCA cases. Analyze program metrics, develop reports and recommendations, and implement process improvements to enhance service delivery and regulatory compliance. Develop and deliver training, retirement briefings, and benefits education programs while advising managers, employees, and HR staff on benefits policies and procedures.

Qualifications

For the GS13: You must have one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service or equivalent, performing all of the following: Administering Federal employee benefits and retirement programs including FEHB, FEGLI, FERS/CSRS, LEO, senior executive, TSP, leave, or Workers' Compensation to ensure compliance with applicable laws, regulations, and agency policy; AND Reviewing and resolving complex benefits and retirement cases involving service credit computations, eligibility determinations, claims processing, or employee counseling; AND Analyzing benefits or retirement program operations to identify trends, develop recommendations, and implement process improvements; AND Providing authoritative technical guidance and consultative support to managers, employees, and HR staff on Federal benefits and retirement policies, procedures, and regulatory requirements. You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.