Human Resource Generalist

Church’s Texas Chicken

Employee Job Description

Job Title: Human Resources Generalist

Reports To: Director, Corporate Human Resources

Department: Human Resources

Location: Atlanta - Restaurant Support Center

Revised: September 2026

Job Summary:

The HR Generalist will be responsible for completing a broad range of tasks to support the day-to-day operation of the Human Resources department. They should have a broad knowledge of human resources functions, from sourcing candidates, hiring, onboarding, and Leave administration. The HR Generalist will undertake a wide range of tasks such as organizing trainings, and updating HR policies. They will ensure employee records are properly updated and managed in a confidential manner. They will have frequent interaction and support the field HR management team as well as corporate human resources initiatives.

Key Duties/Responsibilities:

Assist in talent acquisition and recruitment process for the field

Schedule and conduct new hire orientation for all Restaurant Support Center (RSC) employees to ensure that new employees receive a great onboarding experience, to include executing welcome emails, training agendas, meet & greet sessions and coordinating new hire equipment/materials.

Conduct employee onboarding and help organize various in office events to ensure employee engagement

Maintain employee files and records in electronic form

Coordinate RSC functions that promote recognition and celebration

Perform leave of absence (LOA) administration as directed by Director of Total Rewards

Administration of the Rising Star GED program

Manage E-Verify process, system, case updates, completion and running audit reports.

Collaborate with HR field team to collect required documentation for case management.

Responsible for ordering government compliance posters for RSC and field locations.

Maintain, update and distribute company organizational charts

Create and distribute the company termination form for RSC terminations

Manage business card ordering process

Manage corporate service recognition program, generate quarterly reports for service awards, manage recognition vendor and prepare & distribute monthly birthday and anniversary report

Position Requirements (Education, Qualifications, Experience):

Bachelor’s degree in human resources or related field

Proven experience as an HR Generalist

Good knowledge of employment/labor laws

Knowledge of MS Office; HRIS systems (e.g., Workday) will be a plus

Excellent communication and people skills

Aptitude in problem-solving

Desire to work in a team with a result driven approach

Additional HR training will be a plus

Competencies:

Critical Thinking – Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.

Influencing Others – Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.

Initiative – Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.

Innovative and Creative – Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.

Managing Execution – Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

Negotiating – Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others’ views and empathizes.

Relationship Management – Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.

Physical Requirements:

Employees must be able to perform the essential functions of the position with or without reasonable accommodation.

Travel required 10%

1. If you’re hungry for a career that’s fun, fast-paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick service restaurant. We make real comfort food that makes a difference in peoples’ lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

2. Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.