Human Resources Advisor Sr. (Employee Relations - Fleet Mobility Services)

About This Position

At the Austin Fleet Mobility Department, we’re proud to play a vital role in keeping our city moving forward. Managing more than 7,800 vehicles across 25 departments—including Fire, Police, EMS, Austin Energy, and Austin Water — we support the essential services that make Austin thrive, focusing on innovation, sustainability, and efficiency.

Job Description:

Human Resources Advisor Senior

Purpose:

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• •Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
• •Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
• •Advises and influences management in making sound HR-related decisions.
• •Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
• •Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
• •Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
• •Provides training to managers and supervisors on HR topics and procedures.
• •Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
• •Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• •Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• •Knowledge of City practices, policies, and procedures.
• •Knowledge and practices of HR program administration and management.
• •Knowledge of practices and methods of coaching and leading the work of others.
• •Knowledge of principles and applications of critical thinking and analysis.
• •Knowledge of customer service principles.
• •Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• •Skill in oral and written communication.
• •Skill in handling multiple tasks and prioritizing.
• •Skill in using computers and related software.
• •Skill in data analysis and problem solving.
• •Skill in planning and organizing.
• •Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• •Ability to handle hostility, conflict, and uncertain situations.
• •Ability to work with frequent interruptions and changes in priorities.
• •Ability to train others.
• •Ability to develop and maintain knowledge in assigned specialized HR areas.
• •Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

• •Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
• •One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

PREFERRED QUALIFICATIONS:

• •Experience in a Human Resources role directly leading complex investigations into allegations of policy violation(s) and
• handling grievances;
• •Experience in a Human Resources role directly conducting formal investigations into allegations of discrimination, harassment,
• retaliation, and other policy violations;
• •Experience creating professional, well-drafted investigation plans and reports;
• •Experience in a Human Resources role directly handling Employee Relations matters as related to ADA, Leave Management,
• Workers Compensation, Employment, Workers Compensation and complex workplace issues;
• •Experience advising management on the progressive disciplinary process, including investigating policy violations, preparing
• documentation, making recommendations and preparing disciplinary actions;
• •Experience working as a strategic business partner in Employee Relations, ADA, Leave Management, Workers Compensation
• at all levels of an organization and developing effective relationships with managers, supervisors, and other HR Partners to
• identify and address employee relations issues;
• •Ability to travel to more than one work location.

Notes to Candidate:

NOTE: Cover letters and resumes are not being accepted for this position.

Pay Range: $72,220 - $94,790

Schedule:

• DAYS AND HOURS:
• Monday - Friday
• 8:00 a.m. - 5:00 p.m. (flexible)

• May be required to work evenings and weekends due to operational needs. Work schedule and location is subject to change based to meet
• and support operational needs.

Location: 1190 Hargrave St., Austin, Texas

Applicants are expected to follow all directions as listed in this job posting.

• This role serves as a strategic business partner with Fleet’s leadership team and functions as a change agent and subject matter expert in
• Employee Relations and a wide variety of workforce issues. This position functions strategically, providing consultation to supervisors,
• managers and executives, providing advanced analytics responsive to new and existing initiatives, and responding to complex demands in a
• rapidly changing environment while serving as a reviewer and support for other Fleet HR team members.

Employment Application:

• •The City of Austin employment application is an official document; incomplete applications will not be considered.
• •Please be sure to detail on the application all current and previous employment, including all current and previous City of Austin employment.
• •The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held. Note that this information will be reviewed to identify how you meet minimum and preferred qualifications.
• •When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.
• •Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications.
• •For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
• •If you are selected as the top candidate, starting salary will be based on overall relevant experience from your application.
• •When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application.
• •Once the job posting has closed, applications cannot be chang