HVAC Call Center Representative- Tues-Sat

Description

Job description:

• •Now Hiring : Call Center Representatives – Join the Raynor Services Team!
• •Location : Mount Holly, NJ (in person role)
• •Pay : $20–$24/hour + Bonuses & Spiffs
• •Benefits : Weekly Pay |401(k) | Health, Dental & Vision Insurance
• •Shift - Tues-Sat or Wed- Sun

At Raynor Services , we’re more than a service provider — we’re a tight-knit team that treats customers and each other like family. Based in Mount Holly, NJ , we’ve built our reputation on trust, expertise, and doing the job right the first time. Raynor Services is looking for a Customer Service Rep ready to assist with jobs, support a team, and grow with a company that values your skills.

What You’ll Get at Raynor Services:

• •Competitive Pay: Earn $20-$25, based on experience
• •Weekly pay — no waiting for your money
• •Bonuses & spiff opportunities for going above and beyond
• •401(k) with company match
• •Health, dental, and vision insurance
• •100% Employer-Paid Medical Co-Pays & Deductibles
• •Paid Holidays & PTO
• •Supportive, family-like team culture
• •Opportunities for training and career advancement

Your Day-to-Day:

• •Represent Raynor Services with pride and professionalism.
• •Handle inbound and outbound calls
• •light dispatch duties
• •Schedule service appointments , ensuring accurate entry of customer information, job details, and technician availability
• •Handle outbound calls for appointment confirmations, maintenance reminders, estimate follow-ups, and rescheduling needs
• •Maintain knowledge of company services , promotions, warranties, and maintenance plans to better support and educate customers.
• •Manage high-volume call periods while keeping a calm, solutions-oriented approach.

What You Bring:

• •Minimum 3 years of office experience
• •Experience in Electrical, HVAC, or Solar industries a plus
• •ServiceTitan experience is great—but we’ll train the right person
• •Excellent communication and phone etiquette
• •Comfort with inbound and outbound calls and documenting customer interactions
• •A positive attitude , integrity , and team-first spirit