Imaging Records Clerk

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.

We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Schedule & Incentives

• •A full‑time position with a Monday-Friday Day shift schedule
• •Benefits program that includes PTO, mental health support, wellness rooms, concierge services and more
• •Access to Wellstar’s CareerCare program for fully funded education and guided career progression.

Job Summary:

Functions under the direction of the Chief Technologist, Medical Imaging Manager and/or Director Diagnostic Services. The Records Clerks assist with providing exam reports to physicians, distribution of phone calls for the department and a variety of clerical tasks that require independent judgment, ingenuity and initiative in the utilization of computers and other equipment.

Core Responsibilities and Essential Functions:

• Support Staff Services
• * Digitize analog films as necessary for radiologist interpretation.
• * Fax results as needed
• * Mail out necessary reports if needed
• * Burn CDs and films to distribute following the proper ID protocol
• * Monitor phones and assist physicians from film library and from Radiologist Reading Room.
• * Calls appropriate staff when oral contrast distribution is needed.
• Monitor and answer department phones
• * Answer phone to guide customers in providing necessary information and directions regarding the purpose of the call in a professional manner by utilizing the AIDET technique.
• * Successfully transfer calls
• * Distribute calls where needed (Radiologist, modalities, etc )
• * Answer phone to guide customers in providing necessary information and directions regarding the purpose of the call in a professional manner
• * Clear all phone messages left on a daily basis.
• Clerical Tasks
• * Knowledge of the Addendum process
• * Check mail daily in both locations and process to the appropriate modalities
• * Knowledge of checking our images upon patients or physicians request to follow the DPP policy.
• * Verifies patient orders in Epic and calls physicians to retrieve them as needed
• * Notifies appropriate modality when verbal orders are needed
• * Copy and fax, sort mail, hand out reports and memos
• * Help other office workers, physicians and technologist.
• * Knows how to digitize film.
• * Checks for patient orders prior to arrival. Call physician offices for orders.
• * Release reports to patients upon request.
• Ability to work in a PACS/RIS environment
• * Knowledge to navigate in PACS, Epic and other computer programs pertinent to job.
• * Knowledge to order and cancel exams as needed.
• * Knowledge of printing and faxing reports to referring physicians and document data in PACS
• * Ability to Import/Export images to PACS
• * Monitors the STAT work list and calls/faxes results to appropriate area/physician office per procedure
• Patient Satisfaction
• * Utilize proper AIDET techniques
• * Meets Service Recovery and Customer Service Guidelines as needed.
• * Performs patient advocate role for families and patients while in the Womens Imaging Department.
• * Identify patients by utilizing 2 patient identifiers.

Required Minimum Education:

High School Diploma General or GED General

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 1 year hospital/medical experience Preferred

Required Minimum Skills:

• Demonstrate excellent communication skills and handwriting.
• Must be able to communicate and understand verbal and written English language and display a positive attitude while working independently.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.