Infrastructure Engineering

• Description
• With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.

As an Infrastructure Engineer II at JPMorganChase within the Commercial & Investment Bank Payments Technology team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

• Job responsibilities
• •Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end-to-end monitoring of applications
• •Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements
• •Resolves most nuances and determines appropriate escalation path
• •Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
• •Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• •Accountable for making significant decisions for a project consisting of multiple technologies and applications
• •Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations

Required qualifications, capabilities, and skills

• •Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
• •Hands-on experience in DevOps, with a strong focus on Jenkins, Kubernetes, and SDLC pipelines
• •Proven experience deploying to hybrid cloud infrastructure with both on-prem and off-prem capabilities
• •Working knowledge of Linux systems (preferably RHEL), including strong command-line skills for day-to-day engineering and troubleshooting
• •Working with production support teams to facilitate deployment readiness and resiliency plans, along with MTTR improvement capabilities
• •Proficient in Git branch management and infrastructure security. Knowledge of setting up and managing Kafka and Elasticsearch, including their resiliency
• •Experience with planning, design, and deployment of Kafka messaging applications and troubleshooting issues
• •Experience with Helm for Kubernetes package management, Experience with Terraform
• •Ability to utilize multiple observability and monitoring tools (Datadog, Dynatrace, Geneos, Grafana, OpenTelemetry) to discern and discover root cause issues related to application and/or infrastructure code
• •Working knowledge of querying and monitoring relational/NoSQL databases (SQL Server, Oracle, MongoDB) — provisioning is handled via self-service tooling, so deep build-out expertise is not required
• •Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity
• •Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations

• Preferred qualifications, capabilities, and skills
• •Proficient in Python and/or PowerShell
• •Strong communication and collaboration skills
• •Certifications in Kubernetes (CKA or CKAD), AWS (Solutions Architect Associate or SysOps Administrator Associate), and Terraform (HashiCorp Terraform Associate)
• •Experience in financial services or a related industry