Infrastructure Support Engineer

Garda Capital Partners (Garda) is a multi-billion dollar alternative investment firm with over 22 years of experience deploying relative value strategies across fixed income markets for institutional investors. We hire, grow, and mentor great talent and remain steadfast in our commitment to building a culture that helps them succeed. Garda is more than a workplace. We are built on trust, integrity, and a shared vision for how we work together, the enduring relationships we build, and the consistency of our results. Garda's primary offices are located in Wayzata, New York City, West Palm Beach, Geneva, Zug, Copenhagen, Singapore, and Scottsdale.

Garda is seeking a hands-on IT generalist based in our Singapore office. This role is the primary IT point of contact for employees in Singapore and serves as a hands-on member of the global infrastructure team, working alongside infrastructure, DevOps, and security engineers on a daily basis.

Position Responsibilities

End-User & Office Technology Support (Primary Focus)

Primary IT contact for the Singapore office across Windows, macOS, mobile, and AV/VC systems

Troubleshoot end-user issues spanning M365, networking, printing, and high-performance hardware

White-glove support for traders and portfolio managers, including Bloomberg and other financial applications

Manage hardware inventory, procurement, imaging, and lifecycle

Triage tickets, manage SLA adherence, and coordinate escalations to the global team

Security Operations Support (Off-Hours Coverage)

Triage and respond to MDR escalations and security alerts during off-hours

Assist with vulnerability remediation, patch deployment, and configuration hardening

Support routine security hygiene: MFA enrollment, certificate management, access reviews

Infrastructure & DevOps Support

Assist with Windows/Linux server troubleshooting under senior engineer guidance

Support endpoint management (Intune), identity, networking, and connectivity health

Help triage infrastructure and DevOps alerts; assist with PowerShell, Bash, or Python scripting

Qualifications & Desired Skills

3+ years in IT support, desktop engineering, or IT operations; financial services preferred

Strong troubleshooting across Windows 10/11, macOS, iOS, M365, and networking

Familiarity with Active Directory, basic Linux, and core security concepts

Self-directed, calm under pressure, strong communicator

Microsoft security stack experience: Entra ID, Intune, Sentinel, Defender, SCCM

Exposure to EDR/MDR (Defender, Arctic Wolf), SASE (Netskope), MFA (Duo), or SIEM tools

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