IT Analyst

IT Tech Analyst

Position Summary

We are seeking a motivated Power Platform & AI Developer to support the development, enhancement, and maintenance of business applications, intelligent automation solutions, and AI-powered agents using Microsoft Power Platform technologies. The ideal candidate must have hands-on experience building Copilot agents using Microsoft Copilot Studio and developing AI-powered solutions using AI Builder , along with foundational experience in Power Apps, Power Automate, and Dataverse. This role provides an opportunity to work alongside senior developers and solution architects while delivering enterprise-scale automation, low-code applications, and Generative AI solutions.

Key Responsibilities

Power Platform Development

• •Develop and maintain applications using Power Apps (Canvas and Model-Driven Apps).
• •Create and enhance Power Automate Cloud Flows to automate business processes.
• •Work with Microsoft Dataverse, SharePoint, and other data sources to build business solutions.
• •Develop Power BI reports and dashboards for business users.
• •Perform testing, debugging, and troubleshooting of applications and workflows.

AI & Copilot Development (Mandatory)

• •Design, develop, and deploy Copilot Agents using Microsoft Copilot Studio.
• •Build AI-powered business solutions using AI Builder, including document processing, form processing, prediction, classification, and intelligent automation models.
• •Create, test, and optimize prompts and conversational experiences for Generative AI applications.
• •Develop intelligent automation solutions that integrate Copilot Agents with Power Automate workflows and enterprise systems.
• •Implement Responsible AI practices, agent governance, and monitoring.
• •Stay current with Microsoft AI, Copilot, and Generative AI capabilities and identify opportunities for adoption.

Integration & Automation

• •Integrate Power Platform solutions with external systems using APIs and custom connectors.
• •Support connectivity with enterprise applications such as Jira, Remedy, AWS services, and SharePoint.
• •Participate in automation initiatives to improve operational efficiency.

Application Lifecycle Management (ALM)

• •Follow established ALM and source control practices using Azure DevOps, Azure Git, and GitHub.
• •Support solution deployments, version control, and environment migrations.
• •Maintain technical documentation and development standards.

Collaboration & Learning

• •Collaborate with business analysts, developers, architects, and stakeholders to understand requirements.
• •Participate in Agile ceremonies, sprint planning, and solution reviews.
• •Apply best practices in Power Platform, Copilot Studio, AI Builder, and enterprise automation.
• •Contribute to technical knowledge sharing and innovation initiatives.

Required Qualifications

• •Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• •2-3 years of hands-on experience in Microsoft Power Platform development.
• •Hands-on experience developing Copilot Agents using Microsoft Copilot Studio.
• •Hands-on experience building AI solutions using AI Builder.
• •Microsoft Applied Skills: Create Agents with Microsoft Copilot Studio
• •Experience with: Power Apps (Canvas and/or Model-Driven Apps)Power Automate Cloud FlowsMicrosoft DataverseCopilot StudioAI BuilderSharePointPower BI
• •Understanding of APIs, custom connectors, data integration, and automation concepts.
• •Familiarity with SQL and relational databases.
• •Strong problem-solving and analytical skills.
• •Knowledge of prompt engineering concepts and Generative AI fundamentals.

Preferred Qualifications

• •Microsoft certifications such as: PL-900: Power Platform FundamentalsPL-100: Power Platform App MakerPL-400: Power Platform Developer
• •Experience integrating Copilot Studio with Power Automate, Dataverse, Microsoft 365, and external APIs.
• •Experience with Azure OpenAI, AI Foundry, or other Generative AI technologies.
• •Experience with GitHub or Azure DevOps repositories.
• •Knowledge of Python, SQL, or other programming languages.
• •Familiarity with Agile development practices.