IT Business Analyst

Position Summary

It’s an exciting time to be a part of SunSource, and we are a growing company seeking a highly talented and passionate IT Business Analyst in support of SunSource business operations. This position will work closely with business and technology leaders as both an analyst and business liaison to understand business objectives, identify project opportunities, gather project requirements, and lead project execution and implementation efforts that create enterprise value, optimize our cost structure, ensure process efficiency, optimize user productivity and reduce our risk . As an IT Business Analyst, you will analyze business processes to enhance the ERP solutions for Industrial Distribution, Mobile, and Service & Repair business units as well as support both corporate functions and daily branch operations. You will work with your business counterparts to identify, analyze, and document business/functional requirements and business processes to identify and recommend appropriate solution options. Such options might include ERP system configuration and/or enhancement. Business solutions may involve the implementation or development of third-party and home-grown applications. This role will work closely with both internal and external development teams to implement these solutions and act as a liaison between IT & the end-user/client group. Effective and timely communications are essential to success in this critical role. During project implementation, this role is responsible for process development and documentation, ensuring appropriate testing, as well as delivering hands-on user training to new users or groups prior to go-live.

The successful candidate must be a great communicator, able to forge alliances with business leaders, juggle multiple priorities, understand both procure-to-pay and order-to-cash processes, be a great team member, and meet deadlines. As a member of the IT Team, the role contributes to the business applications team and may support efforts across SunSource strategic business units (SBUs) and will report into the CIO of UDG.