IT Implementation Specialist

What We Do

Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses and making employees lives easier through technology.

About the Role

We’re looking for a hands-on implementation leader who can own software rollouts from start to finish.

This is not a coordination role. You will be the technical owner of delivery, responsible for planning, executing, troubleshooting, and successfully completing projects across our client environments.

This position will require you to be onsite in San Francisco. We are unable to offer relocation at this time.

Network Right is not currently able to provide visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.

What You’ll Own

End-to-end implementation ownership

Lead multiple projects from discovery → design → execution → validation → handoff

Technical leadership (hands-on)

Act as the primary technical authority across projects, making decisions and executing when needed

Successful delivery outcomes

Ensure projects are delivered on time, within scope, and to a high standard of quality

Client confidence

Translate technical decisions into clear expectations and build trust throughout the project lifecycle

Types of Projects You’ll Lead

SaaS implementations and integrations

Identity & Access Management (SSO, MDM)

Security tooling rollouts

Domain and email migrations

Cross-platform environment standardization

Examples of tools you’ve likely worked with:

MDM: Kandji, Mosyle, Intune, Jamf

EDR: SentinelOne, Sophos

SSO: Okta

What You’ll Do (Day-to-Day)

Lead and execute implementations, migrations, and integrations

Break down ambiguous requirements into clear technical plans

Identify risks early and proactively solve them

Manage/Context switch between various projects (Dependent on timeline)

Troubleshoot complex issues during deployment (not escalate them)

Partner with Project Managers to align scope, timelines, and expectations

Create clear documentation (design, implementation, validation, handoff)

What We’re Looking For

Proven implementation ownership

You’ve led and completed multiple full-cycle rollouts—not just assisted or maintained systems

6+ years in IT / systems / infrastructure / SaaS environments

Strong SaaS ecosystem experience

Okta

Intune

Iru (formerly known as Kandji)

Jamf

Google Workspace

Microsoft 365

etc.

Hands-on + leadership balance

You can both architect the solution and execute it

Client-facing confidence

You can explain tradeoffs, push back when needed, and guide decisions

What Makes Someone Successful in This Role

You’ve seen projects fail—and know how to prevent that

You anticipate issues before they happen

You care about clean, scalable implementations—not quick fixes

You leave environments better than you found them

Benefits:

❤️‍🩹 Health Benefits

100% covered health, dental and vision insurance for you, 50% for dependents

Paid Parental Leave

HSA/FSA eligibility

Access to a variety of mental health programs

💸 Compensation, Rewards & Recognition

401(k) + 4% company matching

Annual Bonus Program

🌴 Balance

Flexible Time Off

📚 Learning & Development

Flexible certification and learning stipends and reimbursements

🤝 Culture

Biannual company retreats

Social events

Wellbeing events and programs

➕ Extras

Home internet and mobile reimbursement

Monthly meal stipend

Commuter benefits

• Interview Plan:
• Round 1

Phone call with Recruiter

Round 2

45 min Zoom call with Project Coordinator

Round 3: Final

45 min with Professional Services Lead

45 min with Service Manager