IT Manager

Job Title: IT Cloud Administrator (Microsoft Entra, Intune, Defender, and Azure)

• Company Overview:
• FTK is a forward-thinking organization committed to leveraging technology to drive productivity and innovation. We are seeking an experienced System Administrator with a specialization in Microsoft Entra, Intune, Defender, and Azure to join our team. If you are passionate about cloud-based solutions, security, and helping organizations maintain top-tier IT environments, we’d love to meet you!

Key Responsibilities

Platform Administration

Manage and maintain Microsoft Entra configurations, ensuring reliable identity and access management (IAM) across the organization.

Administer Microsoft Intune for device configuration, endpoint management, and application deployment.

Oversee the configuration, monitoring, and ongoing management of Microsoft Defender security solutions to protect endpoints and cloud services.

Monitor, deploy, and manage Azure resources to optimize the performance and security of cloud-based infrastructure.

Security and Compliance

Implement best practices for identity governance, threat protection, and vulnerability management within Microsoft Entra and Defender.

Conduct regular audits, reviews, and health checks of Azure resources to ensure compliance with industry standards.

Develop and maintain security policies, incident response plans, and documentation to address potential threats proactively.

Monitoring and Troubleshooting

Utilize monitoring tools and dashboards to track system performance, capacity planning, and availability of all managed services.

Investigate and resolve issues related to cloud infrastructure, IAM, endpoint management, or security incidents promptly.

Collaborate with support teams, vendors, and stakeholders to resolve escalated issues and optimize system performance.

Automation and Optimization

Develop and maintain scripts, workflows, and automation solutions to streamline repetitive tasks and configuration deployments.

Analyze usage trends, identify opportunities for cost optimization in Azure, and recommend efficient resource utilization strategies.

Documentation and Training

Maintain comprehensive technical documentation, including system designs, standard operating procedures, and knowledge base articles.

Provide guidance and training to internal teams on emerging technologies, security protocols, and system best practices.

Required Qualifications

Education & Experience:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven track record (3+ years) as a System Administrator, Cloud Administrator, or similar role.

Technical Expertise:

Hands-on experience with Microsoft Entra (Azure Active Directory), Intune, Defender for Endpoint, and Azure administration.

Proficiency in IAM management, access policies, and identity protection.

Solid understanding of networking fundamentals, security protocols, and cloud governance.

Soft Skills:

Excellent problem-solving and analytical abilities.

Strong communication skills to effectively collaborate across technical and non-technical teams.

Ability to juggle multiple projects, adapt to evolving environments, and prioritize tasks efficiently.

Preferred Qualifications

Microsoft Certifications (e.g., Azure Administrator, Security Administrator, or Intune-related certifications).

Experience with additional Microsoft 365 services (SharePoint Online, Teams, or Exchange Online).

Background in zero-trust security frameworks or advanced security methodologies.

Why Join Us?

Collaborative Culture: Join a supportive environment where new ideas and innovative solutions are celebrated.

Competitive Compensation: We offer a comprehensive benefits package and a competitive salary.