IT Manager - Data Management

• About Us:
• Tate and Lyle is a successful organisation with a clear purpose, ambition, strategy, and strong expert talent, solely focused on achieving its’ ambition as a world class ingredients solutions provider. We have expanded our plant-based footprint beyond corn into tapioca, stevia leaf, chickpea protein and soluble fibre to explore wider platforms for achieving our ambition. Achieving this ambition will require; development of new capabilities, reallocation of resources and investment to become a leaner, more agile company, leveraging latest technology, process insight and ways of working.

Tate & Lyle Global Shared Services Centre in Łódź is the principal location for handling the business support activities and processes for Tate & Lyle, both transactional as well as value-added business partnering support. Starting operations in 2011 with less than 50 people, we now have over 350 employees supporting operations globally. We have 30 teams operating in Łódź to provide service in the areas of Finance, Customer Service, Procurement, HR/People Services, and IS/IT.

About this role:

IT Specialist Manager is an important role embedded within the IT “Functional Tower” team and serves as a Subject Matter Expert (SME) for Corporate Functions – Legal, with a strong focus on data management. Support the Senior IT Managers and leadership in the E2E delivery of IT initiatives, (strategy to project delivery to operational excellence).

Ownership for understanding, analysing business needs and drive requirement definition and validation, driving insights through data, and ensuring that technology design & solutions align with business objectives.

Ownership for selected project delivery through partners and accountable operational management of IT services and solutions within Corporate Functions – Legal, driving efficiency, simplification value, growth and compliance.

Contributing and shaping functional technology strategy and roadmap to Corporate Functions – Legal and Corporate Affairs strategies and goals, working closely with key leaders and stakeholders.

Operate as the go to expert SME providing technology & solution functional know how to underpin strategic decisions within Corporate Functions – Legal.

Develop, understand and address the technology needs of Corporate Functions – Legal and Corporate Affairs, translating these into actionable and sustainable strategies to meet target IT TCO,

Collaborate across ISIT teams (Other Functional SMEs, ERP and Innovation CoE, D&A, Service Operations) on initiatives and projects to deliver a “best-in-class” IT experience as a single team to ensure integrated and compliant solutions.

Work with strategic partners and third parties to implement systems and tools aligned with Enterprise Architecture and the wider IT Strategy and Operating Model.

Oversee the planning, execution, and governance of our IT project and application portfolio

Accountabilities:

Subject Matter Expertise & Partnership

Leverage functional solution / technology capabilities with key Corporate Functions – Legal stakeholders & leads to explore new ideas, requirements, address challenges and identify potential solutions.

Maintain a deep understanding of the function’s goals, processes, and technology needs, aligning technology solutions with their objectives.

Conduct gap analysis, analyse and model business processes and solutions to identify areas for improvement.

Proposed and recommend solutions to enhance efficiency and effectiveness.

Elicit and co-document business requirements through stakeholder interviews, workshops, and analysis.

Collaborate with stakeholders to gather, analyze, and document business and technical requirements

Translate business needs into functional specifications and collaborate with ERP CoE and other IT teams to ensure the solution design meets intended outcomes.

Collaborate with functional leads to drive the adoption of IT solutions and innovations.

Perform data analysis to support decision-making and strategic planning.

Co-create and technology strategies and application roadmaps, aligned with global and regional business goals.

Collaborate with functional leads to drive the adoption of IT solutions and innovations.

Co-create and technology strategies and application roadmaps, aligned with global and regional business goals.

Collaborate with Enterprise Architecture team to drive application portfolio management activities:

Be accountable for the licensing and contract ownership of 5-10 applications for the Corporate Functions business domain

Ensure application information is current and accurate in ServiceNow, LeanIX and other IT repositories.

People

Foster a culture of continuous improvement by actively seeking feedback from stakeholders

Develop knowledge and embed relevant industry best practices and introduce emerging trends to IT and Functions as part of the continuous improvement ethos

Budget, Financial and Resource Management

Manage corresponding IT budget for the designated Function / Region initiatives within the approved portfolio, ensuring resources are allocated effectively and projects are cost-effective.

Monitor and track budgets and forecasts v actuals against KPIs, aligned to FR4 and FR8 cycle

Optimize the technology landscape and the total cost of ownership (TCO).

Technology Planning and Innovation

Co-creation of a strategic technology roadmap that supports the long-term goals of designate Function and Business Units, ensuring alignment with their vision and objectives.

Advocate for technology-driven innovation, identifying opportunities where IT can enhance business capabilities, efficiency, and productivity.

Identify and explore emerging technologies in partnership with functions and business units, fostering a culture of innovation and ensuring solutions are fit for purpose and future-proof.

Portfolio, Programme and Project Management

Manage technology workstream and projects, ensuring timely delivery and alignment with their strategic requirements align to T&L Project Management Methodology.

Coordinate cross-functional teams, including IT and business functions and external vendors and partners, to deliver integrated technology solutions.

Govern and monitor project progress, manage risks, resolve issues, and communicate status to stakeholders regularly.

Manage suppliers and partners to augment IT resources, capacity and skills as needed.

Develop a standard Portfolio Review approach for Function/Region and IT consumption, to implement a project portfolio that drives the successful delivery of prioritized objectives and business outcomes. Lead the strategic planning and oversight of the IT project and application portfolio, ensuring alignment with business goals and priorities.

Maintain an up-to-date portfolio roadmap, tracking project statuses, financials, KPIs, risks, and dependencies.

Collaborate with IT leadership and business stakeholders to evaluate, prioritize, and approve new initiatives.

Drive continuous improvement of portfolio management processes, tools, and governance frameworks, ensure the adoption and adherence to T&L PM Methodology and Guideline and Financial Treatment and Guardrails

Convene IT Tower review meetings and provide relevant periodic reporting by business value, priority and status with key risks and issues for escalation, aligned to Strategy and Planning guidance and guidelines

Ensure the IT Functional Tower team can quickly adapt to changing business priorities and demands, through robust portfolio management and business prioritisation.

Service Delivery and Support

Work with IT Operations to ensure the delivery of IT services, ensuring stability, security, and performance.

Collaborate with IT service management teams to address incidents, manage changes, and ensure the reliability and availability of systems through periodic Service Pe