Webfx
IT Support Internship
Harrisburg, PA
Apply through hirly
hirly scores this role against your resume, shows its reasoning, then writes a resume and cover letter for it and fills the application with you. Free to start — no card required.
hirly's read of this role
- Role family
- Customer support
- Seniority
- Internship
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Sept 2026
Derived automatically from the posting. Sign up to see how the role scores against your own resume.
the posting
About the Internship
WebFX is seeking an intern for our IT Support team! Our ideal candidate is either a current college student or a recent college grad, with a history of strong academics, and an interest in pursuing a career in IT Support. Classroom-level familiarity with basic IT skills is expected, but no experience is required - as an intern, you're here to start building that experience!
Internship Logistics: What to Know
This is an in-person internship, based at our riverside campus in Harrisburg, PA
This internship is flexible with hours and days - we will work with our interns to determine a schedule that is a mutual fit
Interns will enjoy their own work space and tech set-up at our office, along with the ability to wear jeans/casual dress to work each day
The Qualifications: Who You Are
Education
A Bachelor's Degree: Either in Progress or Completed
All Majors Welcome!
GPA: 3.4 or above
Suggested Experience and Skills
Customer service experience in any industry
Strong written and verbal communication skills
Solid understanding of Windows and Mac OS
Basic familiarity with the latest business office technologies
Classroom or part-time job-level familiarity with tech support or IT Help Desk-related work
Eagerness to learn and be trained!
Qualities and Traits
You're interested in the web, and like keeping up with new technology
You're professional, dependable, and self-motivated
You take pride in your work and always strive for high-quality results
You work with urgency and enjoy getting things done
You're proactive when it comes to solving problems
You're a lifelong learner, and are always looking to stretch and grow your skills
You love thinking both creatively and analytically, and love using data to make decisions
The Internship Responsibilities: What You'll Learn to Do
Under the guidance of senior-level mentors, interns in this position can expect to:
Provide technical support for incoming queries related to computer systems, software, and hardware
Install, modify, and repair computer hardware and software
Run diagnostic programs to identify and resolve problems
Maintain the performance of computer systems
Install and configure new Windows and Mac workstations
Create new accounts for incoming team-members
Support online software configuration and answer team member questions
The Benefits: What You'll Get
Comprehensive Training and Hands-On Industry Experience
World-class on-the-job training from our team of IT specialists and industry experts
The chance to learn and practice cutting-edge IT support tools and techniques in a real-world environment at a top-ranked agency
Career Development Support and Potential for Growth
Hands-on coaching and individualized mentorship with managers to support learning and development
Letters of recommendation are provided
We are always open to considering interns for potential full-time roles after graduation as well!
Compensation
$17-$18/hour
Is this role actually a fit for you?
hirly answers with a score and its reasoning, then writes the resume and cover letter if you decide to go for it.
Score it against my resume