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Destinationknot

Itinerary Planning Specialist – Remote

Boston, Massachusetts

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Seniority
Mid level
Country
US
Work mode
Remote-friendly
First seen by hirly
10 Sept 2026

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the posting

About the Role:

We are seeking a detail-oriented Itinerary Planning Specialist – Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience.

This is a remote opportunity ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.

Key Responsibilities:

Assist with planning and organizing customized itineraries based on client preferences

Support the coordination of reservations, schedules, and travel-related details

Communicate with clients to gather information and provide timely updates

Maintain accurate records, confirmations, and itinerary documentation

Collaborate with internal systems and tools to manage planning workflows

Provide general support to ensure a seamless and well-organized experience for clients

Qualifications:

Strong organizational and time-management skills

Excellent written and verbal communication abilities

Comfortable working independently in a remote setting

Detail-oriented with the ability to manage multiple requests efficiently

Basic computer proficiency and willingness to learn new platforms

Previous experience in customer support, scheduling, or coordination is a plus, but not required

What We Offer:

Fully remote opportunity with flexible scheduling

Structured onboarding and ongoing training

Access to planning tools, resources, and support systems

A collaborative and professional remote work environment

Opportunity to develop skills in itinerary planning and client support

Work Environment:

This role is performed remotely using company-supported systems and communication tools. Training and guidance are provided to ensure confidence and consistency in the role.

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Itinerary Planning Specialist – Remote at Destinationknot — hirly