Jr Account Manager - No cold calling!

JR Account Manager

• Location: Pittsburgh, PA (100% on-site, NO hybrid/remote)
• Schedule: Monday to Friday 8am to 5pm
• Compensation: $60,000–$70,000 + discretionary performance bonus
• Employment Type: Full-Time, W2

About the Opportunity

Are you creative, curious, and great with people?

If you're someone who likes figuring out how things work , enjoys working directly with customers, and wants a career that combines creativity, technical problem-solving, and relationship building , this could be a great fit.

We're partnering with a long-established Pittsburgh glass manufacturer that creates highly customized glass products for customers in aerospace & defense, lighting, energy, and other specialized industries.

This isn't a traditional sales job. There are no cold-call quotas, and you won't be expected to walk in knowing everything about glass. You'll be trained from the ground up and become a go-to resource for a group of established customers.

Industries You'll Support

Aerospace & Defense

Signal & General Lighting

Energy & Power Distribution

Medical Equipment

What You'll Do

Build and maintain relationships with a small group of established customer accounts

Serve as the primary point of contact from order entry through production and shipment

Review customer drawings, specifications, and requirements to understand their needs

Help customers determine the best approach for their custom glass applications

Work with Engineering and Sales to determine what can be manufactured and how

Discuss dimensions, measurements, pricing, molds, and other product requirements with customers

Coordinate custom orders and keep customers updated throughout the process

Answer technical questions and provide solutions when challenges arise

Learn the company's unique products, manufacturing processes, and capabilities

Eventually participate in occasional customer visits and industry trade shows

Every order is different. You'll constantly be learning how to take a customer's drawing, idea, or specification and turn it into a manufacturable product.

What We're Looking For

This could be a great fit if you:

Are early in your career and looking for a role where you can learn and grow

Have a naturally curious or creative mindset

Enjoy figuring out problems rather than simply following a script

Are comfortable communicating with customers and building relationships

Have strong attention to detail and follow-through

Can look at a drawing or technical specification and understand what you're looking at, or are eager to learn

Have experience in sales, account management, customer service, technical sales, equipment sales, manufacturing, engineering, or a related environment

Have a Bachelor's degree, preferably in Business or a related field

Are comfortable learning CRM/ERP systems

Why This Role Is Different

You'll work for a small, established manufacturer where you can actually see what you're selling being made .

The sales team works closely with Operations and Engineering, and you can literally walk from the office to the manufacturing floor and watch the glass production process.

You'll have direct access to experienced team members who have been with the company for years, including a Sales Manager with decades of experience who will personally help you learn the business.

There is also no one-size-fits-all sales scorecard . Your goals are developed around your individual strengths, development areas, and growth.

What You'll Get

$60,000–$70,000 base salary , depending on experience

Discretionary performance-based bonus

Medical, dental, and vision insurance

401(k) with company match

PTO and sick time

10 paid holidays

Extensive training and mentorship

Opportunity to grow into increased responsibility and potentially sales management

Stable, close-knit team with many long-tenured employees

The Opportunity

If you're looking for a career where you're not sitting behind a desk doing the same thing every day , this is worth a look.

You'll work with customers, learn a highly specialized product, solve problems, collaborate with Engineering, and see your work move from customer concept → custom design → manufactured glass product .