Jr. Managing Editor of Client Content

About the Role

WebFX is seeking an entry-level candidate for our Earned Media team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track record of strong academics, and is excited about all things project management and content strategy. Related experience is awesome to have, but never required - we'll train you on everything you need to know.

The Qualifications: Who You Are

Education:

A Bachelor's Degree: All majors welcome!

GPA: 3.4 or above

(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)

Suggested Experience and Skills:

Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)

Strong verbal and written communication skills

Analytical and research skills

Digital marketing experience (a bonus!)

Blogging or copywriting experience (a bonus!)

Experience coordinating the schedules and deadlines of others (a bonus!)

Coaching/mentoring experience (a bonus!)

Tools/Technical Skills:

(Not required, but awesome to have!)

Excel/Google Suite

Google Analytics

Basic HTML

Familiarity with using AI tools

Qualities and Traits:

You're a top-notch communicator, both written and verbal

You're a people person, and love finding common ground with others

You're organized, timely, and able to juggle multiple projects at once

You're interested in the web, and like keeping up with new technology

You're professional, dependable, and self-motivated

You take pride in your work and always strive for high-quality results

You work with urgency and enjoy getting things done

You're proactive when it comes to solving problems

You're a lifelong learner, and are always looking to stretch and grow your skills

You love thinking both creatively and analytically, and love using data to make decisions

Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!

The Job Responsibilities: What You'll Learn to Do

Mentor a Team of Writers/Editors

(About 40% of your day)

Mentor a team of 12+ copywriters/editors, providing regular feedback, coaching towards goals, and helping each build a career they find fulfilling

Build genuine, trusting relationships with your team, and create an environment where people feel safe asking for help, admitting mistakes, and talking openly about where they need to grow

Manage team workloads, track deadlines, and ensure your team is set up for success

Hold regular 1-on-1 check-ins with your writers/editors, and lead performance and career development calls

Identify individual strengths and areas for growth amongst your team, and support team members in setting and achieving their goals

Extend culture and connection to every team member, whether they're down the hall or in another time zone

Manage the Content Production Process

(About 30% of your day)

Assign projects by matching the right writer to the right project, and ensure timely completion from start to finish

Own the outcome of every project in your queue - from overseeing its deadlines to making sure it accomplishes the client's goals

Set writers up for success by providing them with all the info they need: audience, brand voice, intended outcome, and requirements

Review incoming project specs and client notes before writing actually begins - notice where details are thin, and chase down info that may be missing

Hold the team accountable to client brand notes, page goals, and quality standards

Process client revision requests, and reassign projects as needed

Answer questions from writers and marketers, and clear snags before they turn into delays

Provide Team Support and Promote Operational Excellence

(About 20% of your day)

Plan and execute process improvements designed to simplify workflows, support team efficiency, and raise the quality of work produced

Review team output data (turnaround time, revision rates, client feedback) to spot trends and identify areas for potential growth

Contribute to team standards, playbooks, training, and documentation to give our writers the tools to get it right the first time

Lead and contribute to special projects to support team operations, content quality, and client satisfaction

Collaborate with peers in similar roles, taking ownership of shared tasks and responsibilities

Communicate with Internal WebFX Teams

(About 10% of your day)

Act as liaison between copywriters and marketers, offering support and resolving issues related to projects

Maintain clear communication with WebFX marketers regarding project progress and client needs

The Benefits: What You'll Get

Comprehensive, On-the-Job Training and Career Development

Initial "career kickstart" training to learn foundational hard skills over the first few months on the job

Ongoing advanced training sessions from industry experts as you progress further in your role

Regular team Lunch-and-Learns in our on-site training amenities

Career Growth and Upward Progression Paths

All our Jr-level roles represent the first step on an upward promotional path within WebFX

Merit-based promotions are abundant for new team members who meet or exceed performance metrics

Regular 1-on-1 check-ins with a manager to support career growth

Potential promotional path for Jr. Managing Editor of Client Content:

Digital Content Specialist

Digital Content Analyst

Digital Content Consultant

Lead Digital Content Consultant

Sr. Digital Content Consultant

Master Digital Content Consultant

Digital Copywriting Team Lead

In-Person Experience Alongside Our Team of Industry Experts

This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.

Compensation

$50,000 - $52,500 (potentially higher based on work experience)