Key Account Manager - Mining

Job Description

Key Accountabilities 主要职责：

Sales Matters 销售事宜

Overall responsibility for the sales of all RRS mining engine products for XCMG

负责组织和协调矿山应用在徐工的所有销售和市场活动

End-to-end responsibility for complete OE sales and coordinating aftermarket service for XCMG.

服务徐工的端到端的整机销售职责和后市场服务协调。

Achieve the ambitious sales target in the challenging China and global mining market

在充满挑战的中国和全球市场实现对徐工的雄心勃勃的的销售目标

Develop, schedule, coordinate sales activities (until putting into commissioning of the product) for the assigned product line within the assigned region

开发，计划，协调指定区域内指定产品线的销售活动（直到产品投入调试）

Attend to sales calls, inquiries and complaints

接听销售电话、咨询和投诉

Work out the commercial offer for the sales enquiries

为销售询价制定报价单

Negotiate sales orders/contracts with customers

与客户商洽销售订单/合同

Execute sales order, both technical and commercial matters

执行销售订单，包括技术和商务事宜

Monitor the market and update of customer data

监控市场和客户数据更新

Evaluate market statistics and comments on trends of sales and respective economic development

评估市场统计数据，并对销售趋势和各自的经济发展发表见解

Prepare data for China and global reports

准备中国区和全球矿机行业的数据报告

Prepare and conducting sales correspondence and reports

准备和执行销售信函和报告

Monitor, control and replenishment of sales and projecting material

监控、控制和补充销售及项目材料

According to the request from XCMG, develop reasonable and feasible after-sales service plans for customers based on local market conditions and the current status of service agents

根据徐工对产品和服务的集体要求，在整机销售的同事，为客户量身定制合理的切实可行的售后服务方案。

Coordinate with the local MTU network team, after-sales service team, and service partners in global to provide timely and reliable after-sales service plan for mtu engines in XCMG products

协调全球当地的mtu网络团队，售后服务团队，以及服务代理，为徐工矿机上的mtu发动机提供及时可靠的售后服务方案

Application Engineering Matters 应用工程事宜

Liaise with the application engineers for providing the technical support to the inquiries from the customers

与应用工程师协作，为客户提供技术支持

Define technical specifications and scope of supply for projects

明确项目的技术规格和供应范围

Maintain and update product and application information

维护和更新产品和应用信息

Technical presentations for customers

客户技术演示

Project Matters 项目事宜

Work on project matters, including matters on application engineering with RRS-FN and Gr. China for projects, if necessary

负责项目事宜，如有必要，包括与RRS德国及大中华区的项目应用工程协作

Any other assignment from time-to-time 其他工作安排

Type of Contract

Permanent