Lab Launch Lead, US

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Job Title: Lab Launch Manager, US

Role Purpose

This role commissions new Neko labs end-to-end, from technical build and equipment installation through regulatory compliance, then hands a fully operational lab to the local clinic team for ongoing management. Reporting to Head of Operations, the Lab Launch Manager operates with high autonomy in ambiguity (Chase 10X, not 10%). No direct reports initially; as the launch cadence grows, this role is expected to build a team underneath it.

What You'll Deliver in the First 6-12 Months

Commission the first wave of labs in priority US markets, on time and regulatory-compliant (Impact, not activity)

Stand up a repeatable lab commissioning playbook covering technical build, equipment installation, and regulatory sign-off

Build and manage relationships with key cross-functional stakeholders, balancing Pan and Peter's priorities without formal authority over them (Tech-enabled, human-centred)

Hand off each commissioned lab cleanly to the local clinic team with documented operating procedures

Establish equipment and vendor standards

Minimum Qualifications

Demonstrated experience commissioning physical sites, labs, or clinical facilities end-to-end

Working knowledge of regulatory compliance requirements for diagnostic or clinical lab environments

Strong operational project management, able to run multiple concurrent site launches

Proven stakeholder management without direct authority, including managing competing priorities

Willingness to travel extensively and work flexibly across time zones and geographies

AI fluency: uses AI tools to manage logistics, documentation, and compliance tracking with sound judgment

Preferred Qualifications

Direct experience with Abbott or equivalent diagnostic lab equipment installation

Background in fast-scaling healthcare, diagnostics, or life sciences operations

Experience building a function from one launch to a repeatable, team-supported process