Lab Support Technician II - Laboratory Operations

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Closing Date:

10/06/2026

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

• University of Arkansas for Medical Sciences
• The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only ):

• •Health: Medical, Dental and Vision plans available for qualifying staff and family
• •Holiday, Vacation and Sick Leave
• •Education discount for staff and dependents (undergraduate only)
• •Retirement: Up to 10% matched contribution from UAMS
• •Basic Life Insurance up to $50,000
• •Career Training and Educational Opportunities
• •Merchant Discounts
• •Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .

Department:

• ICE | LPSL CPATH Clinical Laboratory
• Department's Website:

Summary of Job Duties:

This position will report directly to the Laboratory Operations Director and work closely with the staff, Supervisors and Managers of all departments. This position provides comprehensive support for patient care activities with the Outreach Program. Position duties:

Qualifications:

Minimum Qualifications

• •High School Diploma, GED or formal education equivalent.
• •Two years of clinical laboratory experience
• •Ability to follow oral instruction, read and write.
• •Computer/basic keyboard skills.
• •Telephone etiquette skills.
• •Must have excellent customer service skills.

Preferred Quaifications

• •Associates degree or Technical Certificate
• •Experience with medical coding/billing

Additional Information:

Job Requirements:

• •Investigate outreach specimen issues by ensuring all patient demographics are obtained, orders are correct and specimen reaches the proper laboratory department.
• •Ensure all billing information is documented in EPIC.
• •Ensure test is received in the correct tube/container type.
• •Scan specimens into the EPIC system and re-label the specimens as needed.
• •Enter orders into EPIC through requisition entry for all outside institutions.
• •Process add-on test.
• •Answers phone calls concerning results, faxing reports, specimen collection and ordering test.
• •Scan requisitions received with labs from institutional accounts into EPIC.
• •Call critical results to clinics as needed.
• •Fill out all Safety Intelligence reports and deliver them to the Quality Manager.
• •This position will perform other duties as assigned.

PHYSICAL REQUIREMENTS

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

Physical Environment : Inside Medical Facility Environment

Salary Information:

• Commensurate with education and experience
• Required Documents to Apply:

• Resume
• Optional Documents:

Proof of Veteran Status, Unofficial/Official Transcript(s)

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

• Annual TB Screening, Criminal Background Check, Substance Abuse Testing
• This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Talking

Frequent Physical Activity:

Feeling, Grasping, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Walking

Occasional Physical Activity:

Crouching, Kneeling, Lifting, Stooping

Benefits Eligible:

Yes