LHR Operations Clerk

What You Can Expect :

Main Duties

• •Liaising with customers on a daily basis.
• •Processing customer request and booking shipments in line with customer request
• •Raising accurate shipment files in Rhenus’ in house forwarding system (ROCS) and all associated documents.
• •Ensure all costs & sales are entered for each shipment and highlighting any loss making files to the Team Leader
• •Receiving quotation enquiries for both Air import and export shipments
• •Answering Overseas office e-mails.
• •Dealing directly with the Airlines to obtain rates and make bookings
• •Following up on customer quotations for feedback.
• •Growing the airfreight business, contacting potential customers, engaging with customers on a regular basis
• •Liaising with suppliers / carriers in the booking of shipments
• •General office duties including filing of documentation and shipment files

What You Bring:

Key Competencies

• •Excellent attention to detail
• •Excellent communication skills
• •Good team player
• •Ability to work to strict deadlines
• •Ability to work under pressure and on own initiative
• •Good organisational skills
• •Flexible and adaptable

Skills & Experience

• •Experienced in the handling of import / export multi modal shipments
• •Must be able to complete / understanding of Airfreight processes
• •Experience of DG by Air preferred, but not essential.
• •Proficient in use of Microsoft Office Package