Living Support Manager

Job Description:

We have an exciting new opportunity for a Personal Care Supervisor/ Care Staff Manager (Care Team Leader/ Supervisor) , also known as Living Support Manager (Non-Clinical Manager) to join our dynamic team at St Vincent’s Care Services Kew .

In this role you will report directly to the Facility Manager and will be a member the Senior Leadership Team comprising Facility Manager, Clinical Manager and Hospitality Services Manager’s. The role will showcase your unique ability to work collaboratively with other members of the senior team whilst leading and guiding the Living Support/ Care staff Team to support our residents by providing daily personal care enabling residents’ choices and preferences through daily lifestyle activities.

To be successful in this role, you need to be passionate about providing care that is sensitive to individual resident needs and preferences – care that is kind, compassionate and embraces all aspects of individualised care and choice.

You need to have full knowledge and understanding of the current Age Care Quality Standards , along with strong communication, organisational and leadership skills and have the ability to inspire those around you to go the extra distance to provide the best of care, care that is from the heart. Whether you have a clinical background or come from a strong non-clinical leadership role, you bring a solid understanding of contemporary aged care service delivery and a passion for leading and supporting care teams.

What’s on your CV is important, but what’s in your heart matters more. Because at St Vincent’s, kindness works for us.

Please note this is a full-time role working Monday to Friday office hours.

Things that work for us:

Previous leadership experience in an aged care home;

Advanced communications skills and s trong time management skills;

Cert III in Individual Support or similar field or equivalent experience in aged care.

Ability to meet competing and challenging priorities;

Have demonstrated abilities in change management processes;

An understanding on coaching, training and de veloping teams and team culture;

Registration with a professional body or tertiary qualifications and experience in human or community services;

An understanding of the culture and tradition of Catholic Health, including a commitment to the Mission, Vision and Values of the organisation and an ability to promote the behavioural expectations in line with this philosophy.

Things that work for you:

Opportunity to join a modern residence redefining the expectations of aged care

Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum

Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision

Friendly team environment with a great community care spirit

Ability to visibly see your impact on the business and its service

Free annual flu vaccination

Employee Assistance Program for staff and their families

Access to the Fitness Passport (FP)

Why become part of the St Vincent’s Care family?

Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.

For more than 175 years, St Vincent’s Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.

Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It’s about building a true partnership around trust and respect. That’s why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit.

At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family.

Reconciliation Action Plan

St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

No agencies please.

Closing Date:

1 October 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct