LMS Administrator

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people.

If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way.

POSITION SUMMARY:

Administers the Learning Management System (LMS) and builds and maintains eLearning modules and course content across the organization. Coordinates internal and external training logistics, and maintains accurate, up-to-date training records and reporting to support compliance, completion tracking, and course effectiveness for all staff.

KEY RESPONSIBILITIES:

LMS Administration:

Administer the LMS, including user accounts, course assignments, learning paths, and system configuration

Troubleshoot LMS issues and escalate system-level problems to vendor support

Manage system integrations (HRIS sync, SSO) and ensure SCORM/xAPI compliance of hosted content

eLearning Development:

Build, upload, and maintain eLearning modules and course content within the LMS

Apply instructional design principles and accessibility standards (WCAG/508) to new content

Partner with internal departments to identify training needs and support content development

Training Coordination:

Coordinate scheduling, enrollment, and logistics for internal and external training courses

Liaise with external training providers to coordinate course delivery, content licensing, and access

Records & Reporting:

Maintain accurate, up-to-date training records for all employees

Generate and distribute reports on training completion, compliance, and course effectiveness

Monitor employee progress and follow up on overdue or incomplete training

Communication & Stakeholder Liaison:

Distribute training literature and communications to relevant departments and individuals

Act as the primary point of contact between internal departments and external training providers

SUCCESS MEASURES:

KPIs

LMS uptime and course completion rates across the organization

Accuracy and timeliness of training records and compliance reporting

Turnaround time to build and publish new eLearning modules

Stakeholder satisfaction with training coordination and communication

CROSS-FUNCTIONAL COLLABORATION:

Partners with

Department Managers — training needs identification, content development

External Training Providers — course delivery, content licensing/access

HR / Compliance — training records, audit-readiness

IT — LMS configuration, integrations, and technical troubleshooting

MINIMUM QUALIFICATIONS:

Minimum of 2 years of experience administering a Learning Management System (e.g., Docebo) or working in a training/L&D support role

Experience building or maintaining eLearning modules and course content within an LMS

Proficient in Office 365 tools, including reporting and data organization in Excel

Experience managing timeline-driven projects, including course builds, rollouts, and training schedules

Strong communication skills across all levels of the organization, including with department leaders and external providers

Autonomous, detail-oriented, and customer-service-oriented approach to training administration

Strong analytical skills, with the ability to maintain accuracy under pressure and manage multiple concurrent priorities

PREFERRED QUALIFICATIONS:

Bachelor's degree in Learning & Development, Business Administration, Data Analytics, or a related field, or an equivalent combination of education and relevant experience

Experience developing eLearning content using authoring tools such as the Articulate 360 suite

Experience with AI-enabled learning tools, gamification strategies, and digital certification/credentialing management

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.