Logistics & Inventory Coordinator

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring a full-time Logistics & Inventory Coordinator to join our Supply Chain team. As we continue to scale our CPG business across retail channels nationwide, this role is critical to ensuring our products move efficiently, on time, and on budget from our production facility to distributors, retail partners, and DTC fulfillment centers. Beyond freight, this role owns CPG inventory management end to end, weeks of supply (WOS) tracking, on-time-in-full (OTIF) performance at retailers, and inventory transfers across our 3PL network and supports our scoop shop business through 3PL inventory management, intercompany freight coordination, and logistics cost management and controls.

This is a high-impact, cross-functional role sitting at the intersection of operations, vendor management, and customer service. You'll work closely with our production, sales, and finance teams to coordinate domestic freight movements, manage carrier relationships, manage inventory health across our distributor and 3PL network, and help build the logistics infrastructure that supports Van Leeuwen's next stage of growth.

This role will be based out of our Greenpoint, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week.

Job Responsibilities

CPG Inventory Management

Own CPG finished goods inventory visibility and accuracy across the network — production facility, 3PL warehouses, distributors, and DTC fulfillment centers

Manage weeks of supply (WOS) by SKU and location at distributors and retailers, monitoring sell-through and flagging out-of-stock and overstock risks before they impact service or margin

Plan and execute inventory transfers between 3PL warehouses, distributors, and fulfillment centers to balance stock, meet demand, and minimize freight and storage costs

Reconcile 3PL and WMS inventory records against the ERP, investigating discrepancies, shrink, and damaged or short-dated product and driving root-cause resolution

Report inventory KPIs (WOS, fill rate, inventory accuracy, aging) on a weekly cadence with clear recommendations for rebalancing or replenishment

Freight & Transportation Management

Coordinate inbound and outbound freight movements across LTL, FTL, and refrigerated transport for CPG retail and distributor accounts

Book and manage shipments with carriers and 3PL partners, ensuring on-time pickup and delivery

Track shipments in real time and proactively communicate delays or disruptions to internal stakeholders and retail partners

Manage freight claims from initiation to resolution, including documentation and carrier follow-up

Ensure all shipments meet temperature and cold chain compliance standards required for frozen CPG products

Distributor & Retail Compliance

Coordinate order fulfillment for key retail accounts (grocery, natural, club, and specialty channels), ensuring compliance with retailer routing guides and vendor requirements

Manage ASN creation and EDI coordination with retail partners and distributors

Monitor and reduce chargebacks and deductions related to logistics non-compliance

Manage OTIF (On-Time, In-Full) performance at retail partners — monitor retailer scorecards, perform root-cause analysis on misses, and implement corrective actions to minimize fines and protect vendor standing

Maintain up-to-date knowledge of retailer-specific routing, labeling, and scheduling requirements

Vendor & Carrier Relations

Build and maintain strong relationships with carriers, brokers, and 3PL partners

Solicit and evaluate freight quotes, supporting cost optimization across the supply chain

Assist in identifying and onboarding new logistics partners as the network scales

Scoop Shop Supply Chain Support

Manage 3PL inventory and weeks of supply (WOS) for the scoop shop business, ensuring product availability for shops while minimizing excess, aged, and short-dated stock

Coordinate intercompany freight between production facilities, 3PL warehouses, and scoop shop distribution points, ensuring on-time, temperature-compliant, and cost-effective deliveries

Own cost management and controls for scoop shop logistics — track freight and storage spend against budget, audit carrier and 3PL invoices, flag variances, and identify savings opportunities

Support intercompany inventory transfers and reconciliation between the CPG and scoop shop businesses, ensuring accurate intercompany records in the ERP

Operations & Reporting

Maintain accurate records of all shipments, freight costs, and carrier performance in TMS and ERP systems

Generate regular freight spend and performance reports, identifying trends and cost-saving opportunities

Collaborate with production and inventory planning teams to align shipment scheduling with production output and inventory availability

Support month-end close by reconciling freight invoices and accruals

Job Requirements

2 to 4 years of experience in logistics, freight coordination, inventory management, or supply chain, preferably within CPG, food & beverage, or perishable goods

Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred

Familiarity with LTL, FTL, and refrigerated freight operations

Experience working with distributors and retail accounts (UNFI, KeHE, DPI, or similar a plus)

Working knowledge of routing guides, EDI, and ASN processes

Proficiency in TMS, ERP, or WMS platforms; NetSuite or SAP experience a plus

Hands-on experience managing inventory KPIs: WOS, OTIF, fill rate, and inventory accuracy, including root-cause analysis and corrective action follow-through

Experience managing inventory at third-party (3PL) warehouses, including transfers, reconciliations, and cycle count support

Strong Excel / Google Sheets skills (pivot tables, lookups) for inventory, freight, and cost analysis and reporting

Familiarity with freight budgeting, invoice auditing, and cost controls; experience with intercompany or multi-entity operations a plus

Strong organizational skills with the ability to manage multiple shipments and priorities simultaneously

Excellent communication skills and a customer-service mindsetMust be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines

Compensation + Benefits

$68,000 - 80,000 annual compensation depending on experience, paid weekly

Eligible for annual 5% bonus

Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)

Medical, Dental + Vision Insurance with 70% Employer Contribution

401k with up to 4% Employer Match

Cell Phone Reimbursement Plan

Wellness Reimbursement Plan

Flexible Time Off - No accrual required

Paid Sick Time

Paid one month sabbatical (eligible after 4 years of continued employment)

Yearly Performance Reviews

Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held