Mailroom Operations Associate - Cypress, CA

Mailroom Operations Associate – Cypress, CA

Start Your Career in Healthcare with Imagenet!

• Location: Cypress, CA
• Job Type: Full-time
• Schedule: Monday to Friday, Day Shift (7:00 AM – 3:30 PM)
• Pay: up to $18/hour

• Role Summary
• We are seeking a detail-oriented and dependable Mailroom Operations Associate to support daily mailroom and document processing operations. This role is responsible for sorting, opening, organizing, preparing, and processing incoming and outgoing mail and documents with accuracy and efficiency.

• The ideal candidate is organized, hands-on, and comfortable working in a fast-paced production environment that
• requires accuracy, consistency, and timely completion of tasks.

Key Responsibilities

Mail Sorting and Document Preparation

Open, sort, organize, and prepare incoming mail and documents for processing

Ensure accurate identification, categorization, and routing of mail items

Prepare documents for scanning, imaging, and document management processes

Support outgoing mail preparation, including packaging, labeling, and postage

Research mail and document details as needed to ensure proper handling

Scanning and Equipment Use

Operate scanners, copiers, mail openers, labeling equipment, and other mailroom tools

Set up equipment, load materials, clear jams, and resolve basic equipment issues

Ensure documents are prepared and processed according to workflow and quality standards

Maintain proper handling of sensitive or time-sensitive documents

Operational Support

Perform data entry and maintain accurate records

Coordinate with internal teams to support timely and accurate mail and document flow

Help maintain an organized, safe, and efficient work area

Follow company procedures for mail handling, document processing, and quality control

Perform other duties as assigned

Qualifications

High school diploma or GED required

At least 1 year of experience in mailroom, clerical, office support, document processing, or related work

Experience with mail sorting, document prep, scanning, imaging, or shipping/receiving is preferred

Strong attention to detail and accuracy

Good organizational and time management skills

Basic data entry skills

Good verbal and written communication skills

Ability to work independently and as part of a team

Reliable attendance and punctuality

Ability to stand for extended periods

Ability to lift and carry up to 50 lbs

Core Competencies

Mail Sorting and Document Preparation

Attention to Detail and Accuracy

Scanning and Equipment Operation

Time Management and Productivity

Teamwork and Communication

Physical Requirements

Ability to stand, walk, bend, and lift throughout the shift

Ability to lift up to 30–50 pounds (e.g., banker’s boxes)

What We Offer

Paid training

Medical, Dental, Vision, and Life Insurance

Health Savings Account (HSA)

401(k) retirement plan

Paid Time Off (PTO)

Career growth opportunities and internal promotion

Ready to join our growing team? We’d love to learn more about you! Click ‘Apply Now’ to get started and tell us why you’d be a great fit for Imagenet.

About Imagenet

Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes. Founded in 2000 and headquartered in Tampa, Florida, Imagenet supports 150+ health plans through its payer clients.

Our teams help improve efficiency, accuracy, visibility, and service across complex healthcare operations, including digital mailroom, claims adjudication, contact center, member communications, and related administrative functions. By combining experienced operational teams, proven processes, and purpose-built workflow technology, Imagenet helps payers keep essential processes moving for the members, providers, and communities they serve.

Imagenet operates 10 secure facilities across the U.S. and one secure facility in Manila, Philippines.

Joining Imagenet means contributing to work that supports the healthcare operations members and providers rely on every day.