Maintenance Supervisor

Job Summary

Managing communities takes more than just keeping the lights on—it takes someone who knows the trade, respects the craft, and leads with integrity. We’re looking for a mission-driven working supervisor who brings plumbing expertise and top-tier administrative skills to the job. In this role, you’ll use technology extensively to keep logistics running smoothly, streamline work orders, and lead a fantastic team that takes pride in improving our residents' lives every day.

Locations : Nine (9) multifamily properties throughout Tonawanda, Buffalo, and Hamburg

Schedule : Monday-Friday 8:00 AM - 4:30 PM, with on-call rotation

Birgo’s Values

T eamwork: We leverage one another's strengths to achieve more together.

H umility: We admit our faults and strive to continuously improve.

R hinocerality: We charge hard after our highest priorities.

I ntegrity: We do the right thing, even when it is costly.

V ision: We innovate and adapt to improve lives.

E xcellence: We are dependable and accountable to produce quality results.

Responsibilities:

Manage apartment turnovers, work orders, inventory, and groundskeeping

Complete high-skilled work (plumbing, electrical, HVAC, drywall, etc.) to lower vendor costs

Operate in a paperless environment by processing work orders through mobile devices and apps such as AppFolio

Set safety expectations for the team and adhere to company safety standards

Lead aspects of people management for a team of two maintenance techs, including hiring, training, career development, and conflict resolution

Monitor expenditures and adhere to budget

Source and coordinate external contractors, vendors, and suppliers as necessary

Support renovations, preventative maintenance, and construction projects as needed

Serve as the liaison between property management and maintenance teams

Manage on-call rotation

Other duties as assigned to help Birgo improve lives through real estate

Successful Candidate Profile

Work Requirements

Must be eligible to work in the United States

Active driver’s license and reliable vehicle with registration and insurance

Must be able to lift and carry 50 pounds without assistance

Must be able to work in confined spaces as well as ascend and descend ladders and staircases

Skills & Qualifications

Expertise in plumbing and other residential maintenance trades

5+ years experience in multifamily maintenance

3+ years experience as a supervisor

Multi-site experience

Work Style

Servant hearted

Enthusiastic about technology

Lead with emotional intelligence

Team player who can work independently

Comfortable working within established processes

Strategic planner committed to timely and accurate work

Proficient in budgets, cost control techniques, and reporting

Pay, Benefits, and Perks

$32-$34 per hour

Medical, Dental, Vision, Life, and Short-term Disability insurance with company contribution

401(k) retirement plan with employer match

Paid time off

Paid holidays

Sick time

Mileage reimbursement

Boots reimbursement

Uniforms

Professional development reimbursement program

Profit-sharing program

Discount at Birgo properties

More about Birgo

We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.