Management and Program Assistant

Summary

The incumbent serves as a Management and Program Assistant in the Air Traffic Organization, Technical Operations, Salt Lake City District.

Duties

Performs a combination of routine and multiple and varying assignments in support of a professional, technical, or specialized occupation under the limited direction of a manager, project/program manager, team leader, or more experienced employee. Assists managers and other employees in day-to-day operations and may act as a lead for other support staff to coordinate multiple assignments. Applies experience and advanced knowledge to plan and perform administrative assignments for projects/programs. Has a broad understanding of how administrative assignments contribute to organizational activities. Typical specialized assignments may include preparing and managing correspondence; compiling, tracking, and analyzing information for a wide variety of programs; entering and tracking budget expenditures; purchasing and inventory; establishing, organizing and managing files, documents, and records; provide advanced computer assistance; scheduling meetings; managing time and attendance; providing written or oral explanations of organizational policies; coordinating the implementation of new office policies and systems; maintaining calendars and travel records and arrangements. Uses a wide variety of computer programs and software applications including Castle, eLMS and E2. Utilizes a variety of financial applications such as DELPHI. REGIS, PRISM, PCPS, etc., as well as Excel to analyze, troubleshoot and problem solve. Demonstrates considerable independence in planning time, and coordinates only as needed with a manager, project/program manager, team leader, or more experienced employee to prioritize assignments and use assigned resources. Often helps others plan and identify resources to accomplish projects/programs/tasks. Performs various analytical studies, such as space management, travel administration, overtime usage trends, leave usage, etc., with limited review by a higher level or more experienced employee. Prepares administrative directives or revisions needed to implement recommendations. Contacts are typically internal and external. Internal contacts frequently involve managers and employees from more than one organizational unit, major subdivision, and/or LOB/SO to share information, coordinate efforts, and discuss the statuses of assignments. External contacts typically are with customers and other parties on routine matters that relate to the professional or technical occupation that is being supported. Established policies/procedures provide guidance for most assignments, but allow some discretion for the employee to select the most appropriate approach(es) or to recommend a new approach(es). Typically works under limited instructions that are provided by a manager, project/program manager, team leader, or more experienced employee. May provide recommendations to improve work process. Interprets guidelines, compiles and consolidates information, and prepares reports for assigned programs. Provides management assistance on the operations of assigned programs and the interrelationships of such programs. Has a broad understanding of how administrative, financial, and other business support assignments contribute to the activities of the organizational unit. Resolves most problems and work issues without the assistance of a manager or more experienced employee. Identifies and informs managers and/or other employees of problems/issues that require their attention and helps them develop and recommend solutions. Ensures effective management of assigned agency property via the Automated Inventory Tracking System (AITS). Ensures internal control of property by conducting property inventories periodically by validating property assignment and locations. D-Band: Incumbent regularly coordinates with a manager to plan time and prioritize tasks. E-Band: Incumbent performs the same duties, but with general direction of a supervisor. F-Band: Incumbent performs the same duties, but with limited direction of a supervisor.

Qualifications

To qualify for this position at the FV-D level, you must demonstrate in your application that you possess at least 6 months of general experience. To qualify for this position at the FV-E level, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-D, FG/GS-3-6 level. Examples of specialized experience are: Experience in the performance basic and routine tasks in support of administrative program; utilizing automated systems to maintain data; and supporting the office in scheduling meetings; typing correspondence; providing standard information on administrative policies, personal property and travel administration. To qualify for this position at the FV-F level, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-E, FG/GS-7/8 level. Examples of specialized experience are: Planning and managing the office's daily administrative functions; maintaining automated systems to record, reconcile, validate, and track data; maintaining automated systems to record, reconcile, validate, and track data; identifying and resolving discrepancies; performing various analytical studies; interpreting and providing guidance; and performing multiple and varying assignments in the areas of financial support, personnel matters, personal property, and travel administration. Applicants should include examples of specialized experience in their work history. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. NOTE: Selection may be made at the FV-D, FV-E or FV-F level. ***Identification of promotion in the vacancy announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon the selectee meeting training, qualification requirements, and recommendation by the supervisor.***

Education

1 year of education above high school can be substituted for the general work experience at the FV-D level.