WM Global Technology Services India
Manager, Contact Center
India
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- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 29 Sept 2026
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the posting
Position Summary What you'll do As a Manager - Contact Center, you will lead a high-performing team to deliver exceptional service to Walmart customers, stores, and associates across multiple channels—phone, chat, and email. You will be responsible for driving operational excellence, coaching team members, and ensuring performance metrics are consistently met. This role requires a strategic mindset, strong people leadership, and a passion for customer experience. About Team: The Walmart Contact…
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