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Malt

Manager Customer Success (Public Sector)

Paris

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hirly's read of this role

Role family
Customer support
Seniority
Lead / management
Country
FR
Work mode
On-site / unstated
First seen by hirly
21 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

🪐 Discover our galaxy

Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

- A diverse team of 600 Malters across 6 European countries

- A culture that champions equality (50% of our Comex are women) and inclusive growth

- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI

- A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here! 🪐

At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

As our Manager Customer Success, you will play a pivotal role in scaling our operations dedicated to the Public Sector . Leading a growing team , you will drive operational excellence across client onboarding, renewals, and key programs. Positioned as a trusted partner to Sales and Operations leadership , your mission is to combine revenue growth, team development, process optimization, and a high-bar user experience at scale .

Original posting on Malt's site ↗

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