Manager, Program Delivery

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

This position offers the opportunity to join Xylem Decision Intelligence Solutions driven, contrarian, creative experts in their endeavor to use high tech tools to solve age-old infrastructure problems. This position is responsible for establishing and managing the regional program management team to deliver client projects on time, on budget, and meeting or exceeding client’s expectations.

Essential Duties/Principal Responsibilities:

Strong commercial understanding of the business with proven ability to translate business strategy into day-to-day delivery

Natural team player who is committed to leading through collaboration

Demonstrated technical understanding of engineering as they apply to water, wastewater conveyance and treatment systems

Understanding of Federal, state and local laws and regulations as they apply to assigned region; as well as the discernment to understand when to escalate matters to legal for review and advice

Analyze and make sound recommendations on complex management and administrative issues

Experience preparing clear, concise and comprehensive correspondence, reports, proposals, studies, recommendations and other written materials

Excellent oral presentation skills with clear and logical messaging to internal and external clients

Proven ability to develop and implement goals, objectives, policies, procedures, work standards and management controls

Proven track record of exercising sound, independent judgment within general policy guidelines

Ability to establish and maintain effective working relationships with all levels of management, contractors, vendors, employees and the public

Ability to exercise tact, discretion and diplomacy in dealing with sensitive, complex and confidential issues and situations

Comfortable and successful working under pressure, under intensive deadlines, competing demands and tasks, as well as adaptable to change

Attract, develop, coach and hold accountable a team of Project and Program Managers.

Responsible for delivering revenue and standard margins in the region.

Drive a culture of continuous improvement, setting up standard work processes, metrics and tools to help the team work efficiently.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

Graduation from a four-year university with a major in engineering, or related field

Minimum of five years of progressively responsible experience in the delivery of complex water and wastewater projects

At least three years’ experience working in a management capacity preferred

Solid engineering background along with strong business acumen

A certificate of registration as a Professional Engineer issued by the local state/country authority a plus (or the ability to obtain in 12 months)

Must have previous experience and accountability for cost control and profit targets and managing a budget

Experience with developing and managing programs, scheduling and implementation with ability to plan, assign, direct and coordinate a variety of functional specialties with overlapping work areas

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.

Standard weekly job hours: 40 hours

Travel: 25%

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation