Managing Director, Greater China

About Blackpanda

Somewhere in Hong Kong tonight, a server room is on fire. Not literally — though sometimes it might as well be. A ransomware note is blinking on a managing director's screen in a tower above Central. A family office in Mid-Levels is locked out of its own ledgers. A trading desk in Quarry Bay is running orders on paper. Across the delta in Cotai, a hospitality group has just learned its booking system isn't its own anymore. Somewhere — Sheung Wan, Tsim Sha Tsui, Kwun Tong, Sha Tin, Taipa — a CIO is staring at the ceiling at three in the morning, wondering who to call.

That call comes to us.

Blackpanda is Asia's premier cyber crisis response firm — Lloyd's of London–accredited, regionally headquartered, and built for one purpose: to walk in when the worst has already happened, and walk out leaving the company still on its feet. We do incident response and digital forensics. That is it. No identity crisis about what we are. We are pure IR, and we like it that way.

Three channels, one operating force. We reach the market in three ways, and every channel feeds the same unit.

Consulting. Hourly, senior-led engagements for enterprises and board-level matters where complexity, sensitivity, or scale demand our most experienced operators.

IR-1. Our proprietary fixed-cost subscription is sold through IT channels and underwritten on our own insurance paper. IR-1 puts a real response solution in the hands of mid-market and small companies who have never been able to afford traditional cyber cover — paid up front, before the breach, with our team on the other end of every activation.

Traditional cyber insurance. Full-stack policies for the mature, board-level buyer, with our response practice on the inside of every claim. Not a panel. Not a vendor. Our own people.

As a Lloyd's coverholder, the revenue arrives before the breach, not after it. Where traditional insurers park that float in markets, we pour ours straight back into the team — into people, training, tooling, and hours on the keyboard against real adversaries. Our gross margins run roughly two times those of traditional IR firms, and every point of that advantage compounds inside the unit.

The Cyber In-Extremis Force. At the centre of everything is the CIF.

Borrowed the term from the special operations world and you'll understand what we mean by it. In extremis describes the moment a situation has moved beyond the tolerance of conventional units. When the building is already burning. When there is no time, no margin, no second chance. In-extremis forces are the no-fail option — who you call when calling anyone else means accepting the loss.

Blackpanda was founded by three former operators of the Commander's In-Extremis Force, one of five CIF teams the United States military positioned around the world, theirs based out of Okinawa. They built this firm because they had served inside the original — and they know what right looks like. How the best are selected. How the best are trained. How the best stand ready when the call comes. They are building the cyber equivalent the only way they know how: same standards, same discipline, same refusal to compromise on who gets to wear the patch.

We set a hard floor under who is allowed in the room. Every responder on the CIF roster holds — or is actively earning — multiple SANS Institute certifications, the most rigorous DFIR qualifications in the field. Network forensics, enterprise cloud, Linux, Windows, adversary tradecraft. The company pays for the coursework. The company pays for the certifications. The bar is not negotiable.

By the end of 2026, Blackpanda expects to field 25 full-time incident responders — by a wide margin the largest pure-IR team in Asia-Pacific and Japan. You want to run with the best? You have to be trained by the best. We do this so that one day there is no question — inside the firm or outside it — about who is the best.

Our Core Values

Sincerity — If we say we'll do it, it's as good as done. In combat, you have to know your right flank will be there at 0200 when they said they would. The work is the same.

Unity — Debate fiercely, then commit fully. We all row in the same direction.

Efficiency — Timing beats speed, precision beats power, leverage beats strength.

Humility — Humility forms the basis of honor. We listen, then we act, then we listen again.

Grit — We don't sugarcoat setbacks or bad news. We face challenges head-on and we don't quit when it gets hard.

Our story:

Blackpanda is a Lloyd's of London-accredited insurance coverholder and Asia's leading local cyber incident response firm, delivering end-to-end digital emergency support across the region.

We are pioneering the A2I (Assurance-to-Insurance) model in cybersecurity, uniting preparation, response, and insurance into a seamless pathway that minimises financial and operational impact from cyber attack.

Through expert consulting services, response assurance subscriptions, and innovative cyber insurance, we help organisations get ready, respond, and recover from cyber attacks—all delivered by local specialists working in concert.

Our Mission: To provide digital emergency response to everyone.

Our Vision: Accessing cyber incident response is as universally accessible as dialing 9-1-1.

Who we are looking for:

Blackpanda is seeking a Managing Director, Greater China to own and scale our business across Hong Kong, Taiwan, Macau and the wider Greater China market.

Greater China is one of Blackpanda's strongest-performing markets, growing well ahead of target this year. As we move through to our Series B funding stage and expand our regional footprint, we are appointing a Managing Director to take full commercial ownership of the market: its revenue, its team, its partnerships, and its standing as the region's most credible cyber emergency response firm.

Reporting directly to the CEO, you will own the Greater China revenue number across our incident response service lines, and you will own local market presence, client relationships, partner relationships, and elevate the regional standard to which Blackpanda operates.

You will lead a country team spanning sales, marketing, customer success, technology, insurance, and incident response, working in close concert with Blackpanda's regional functional leadership in Response, Customer Success, Revenue Operations, Marketing, Insurance, Finance and Technology. Incident response, insurance, and technology delivery quality remains functionally owned by the global heads based in our Singapore headquarters; you own the market, the customers, and the commercial outcomes.

The ideal candidate is a commercially aggressive but operationally disciplined market leader who has built and run a business in Greater China. You are comfortable with executive coverage across all commercial relationships in professional settings, as you are in a weekly forecast review defending your pipeline. You are fluent in Cantonese, English, and Mandarin, and you understand in this market trust is local, relationships compound, and credibility is earned.

Responsibilities and Duties:

Market Ownership & Commercial Accountability

Own Greater China business and revenue: deliver revenue targets across Blackpanda's incident response service lines, including retainers, on-demand response and subscription offerings.

Work with the C-Suite team on bi annual target setting across all relevant territories

Build and own the Greater China market strategy, including territory prioritisation across Hong Kong, Taiwan, Macau and adjacent opportunities, and sequencing of any new-market entry.

Own forecast accuracy and pipeline integrity, in partnership with Revenue Operations, maintaining pipeline hygiene and stage discipline in our CRM as the single commercial system of record.

Provide clear, defensible reporting on clearly defined business metrics — including the metrics required for Series B funding and