MANGO - Part Time Shift Lead - Toronto Eaton Centre

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

Job Description

Who are we looking for?

We are looking for a Part Time Shift Lead , who must be an exceptional leader who can motive, inspire, and develop the store team.

Job Responsibilities

Provide and ensure legendary customer experiences consistently

Establish Customer Satisfaction

Coach, Develop and maximize the success of all associates

Sets expectations and ensures accountability

Maximize sales potential by coaching associates behaviors on the sales floor and in the back room

Build a team that works well together based on the needs of the store

Ensure training of the associate team

Analyze business and create action plans

Communicate effectively with/to team

Direct/execute company policies/practices

Direct merchandise flow

Ensure visual & merchandising standards and a positive in-store experience

Manage controllable expenses

Maintain Mango Procedures

Loss Prevention and Safety

Required Skills/Experience

Minimum of 1 year of fast fashion experience

Prior sales management experience

Demonstrated ability to achieve individual selling goals and metrics

Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business

Comfort in making decisions and mediating conflict within a team-environment

Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.

Exceptional interpersonal, communication and customer service skills

Ability to identify/assess top talent and train/develop/retain great people.

Proficient in windows-based software such as Excel, Word and Outlook

• Pay range: $18.95
• This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted