Market Development Representative

Are you ready to work at a fast-growing company where you can make a tangible difference? MASV is the lightning-fast, secure file transfer platform built to move massive files instantly. Trusted by thousands of high-profile organizations, teams, and users worldwide, MASV MFT infrastructure helps achieve extreme speed, security, and operational agility at scale. At MASV, you will work with world-class people and industry-leading technology in a highly collaborative, remote-first environment.

Role Overview

As a Market Development Representative (MDR), you will be a vital driver of global revenue growth by converting inbound and outbound leads into net-new business, optimizing Go-To-Market (GTM) reporting and operations, and helping support customer renewals across international markets.

This is a mid-level, high-impact fully remote role where you own the full early-stage funnel: converting high-intent leads, managing operational infrastructure across Hubspot and NetSuite, and helping secure customer retention.

Key Responsibilities

New Business Conversion & Lead Qualification

Convert marketing, product, and sales-ready leads into new business opportunities through prompt, targeted outreach (calls, emails, and social engagement).

Build and execute repeatable inbound/outbound sales motions to engage prospective mid-market customers globally.

Research target accounts, qualify or disqualify leads efficiently, and partner with the GTM team to transition sales-ready prospects smoothly.

Communicate technical and business value propositions clearly, articulating how MASV solves heavy file transfer challenges for diverse international clients.

GTM Reporting & Sales Operations

Prime and maintain GTM reporting by ensuring meticulous, up-to-date tracking of pipeline data, customer interactions, and GTM metrics.

Own and manage data integrity within HubSpot and NetSuite to support revenue operations and sales forecasting.

Collaborate with sales and marketing leadership to analyze conversion metrics, refine GTM strategies, and streamline operational workflows.

Provide clear, data-driven feedback from market interactions to optimize future go-to-market execution.

Customer Renewals & Retention

Working with Customer Success, help drive customer retention and renewal cycles for existing accounts within your assigned targets.

Proactively engage existing users prior to contract expiration to ensure high customer satisfaction, address adoption barriers, and secure timely renewals.

Identify expansion and up-sell opportunities during renewal discussions to foster long-term account growth.

Skills & Experience Required

Experience: Minimum 3 years of relevant experience working within a fast-paced SaaS environment.

Systems & Tools: Proven proficiency with HubSpot and NetSuite for sales operations, reporting, and pipeline management.

Languages: Excellent written and verbal communication skills in English; proficiency in additional global languages is highly valued but not strictly required.

Work Style: Proven ability to work autonomously, stay disciplined, and thrive effectively in a fully remote setting.

Core Competencies: High energy, positive attitude, strong operational mindset, and an inner drive to consistently hit conversion and renewal quotas

Why MASV?

💪 A competitive salary of $60,000-80,000/year dependent on applicant qualifications

❤️ Comprehensive health benefits

🌴 6 weeks of flexible paid time off

💻 A monthly work-from-home stipend (we’re a fully remote org)

🧠 A $3,000 professional development budget annually

😄 Full autonomy to grow, learn, and carve out your career path

👌 Work-life harmony (we appreciate hustle but also a good night’s rest)

Artificial intelligence (AI) may be utilized to assist in efficiently processing and assessing applications during the screening process as well as perform administrative tasks to deliver a faster and more responsive experience for candidates. All hiring and interview decisions are performed by the MASV team.

MASV welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For compliance reasons, all offers of employment at MASV are conditional upon a successful background check & employment verification through Certn.