Master Data Implementation Specialist

Annual Compensation: $54,080 - $62,400

Position Type: Full Time, Hybrid (3 days on-site in Colchester, VT)

VIP is seeking a Master Data Implementation Specialist for our SRS Implementation Team. In this role, you will support new wine, beer, spirits, and non-alcoholic beverage suppliers as they onboard our sales data collection services and reporting solutions. Master Data Specialists collaborate closely within a team environment to support a designated group of customers, guiding them through the implementation process and helping ensure a smooth and successful onboarding experience.

You will serve as a key VIP point of contact during supplier implementations, assisting in the creation and execution of implementation project plans while maintaining strong communication with customer project sponsors. This is a highly customer-facing role that requires strong communication skills, organization, and the ability to manage multiple priorities.

Key Responsibilities

Build positive, professional, and trusted relationships with supplier customers while guiding them through the onboarding and implementation process.

Assist customers in understanding the quality, reliability, and value of our data and how it supports the success of their products.

Serve as a primary point of contact during implementations, providing updates and coordinating with internal teams as needed.

Address customer questions and concerns in a timely manner and connect them with the appropriate internal resources.

Demonstrate the ability to efficiently manage projects from start to finish while remaining self-directed and proactive.

Required Qualifications

1-3 years of experience in customer onboarding, implementation, project coordination, account management, or customer success

Proficiency with Microsoft Office Suite

Experience managing multiple client projects simultaneously

Ability to analyze and manipulate data

Experience working in CRM or project management systems

Preferred Qualifications

Experience in beverage alcohol, supplier, distributor, or retail industries

Experience with SaaS implementations

Experience working with master data or reporting platforms

Knowledge of syndicated sales and depletion data

Preferred experience with Monday.Com , Zendesk, or Microsoft platforms

Benefits Include:

Health Insurance

Vision and Dental Expense Reimbursement

401k Match and Employer Contributions

Life and Disability Insurance

Health Savings and Flexible Spending Accounts

Paid Parental Leave

Discounted Gym Memberships

Combined Time Off and Floating Holidays

Flex and Hybrid Schedules

On-site Child Care Center (VT)

On-site Fitness Center (VT)

On-site Health Clinic (VT)

Compensation is based on a variety of factors including skills, experience, and industry background. The range listed here represents our good-faith estimate for the role.

All full time employment offers are contingent upon successfully completing a pre-employment drug screening and background check.