Medical Assistant - Women's Health

Find your calling at Mercy!

• Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional
• approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements.

Position Details:

Medical Assistant - Women's Health Clinic

• Mercy Clinic Women's Health - Medical Tower B
• 621 S. New Ballas Road, Tower B, Suite 695 , St. Louis, MO
• Full-Time | 40 Hours Weekly

Overview

Mercy Clinic Women's Health at Medical Tower B is seeking a compassionate, detail-oriented Medical Assistant to join our Women's Health team. This position plays an essential role in delivering high-quality patient care while supporting physicians and advanced practice providers in a fast-paced outpatient setting.

The ideal candidate is committed to providing exceptional patient experiences, maintaining clinical excellence, and supporting women throughout all stages of life. As part of Mercy, you will uphold our mission of caring for the sick and suffering with compassion, dignity, respect, and excellence.

Key Responsibilities

Clinical Duties

Room patients and obtain vital signs, medical histories, and current health information

Assist physicians and advanced practice providers with examinations and in-office procedures

Perform EKGs and point-of-care testing as needed

Administer injections and medications according to provider orders and clinic protocols

Complete medication reconciliation and update patient records

Perform phlebotomy as applicable

Prepare, clean, and maintain instruments and clinical equipment

Stock and organize exam rooms to ensure readiness for patient care

Enter diagnostic, laboratory, imaging, and ancillary service orders

Maintain accurate and timely electronic medical record documentation

Communicate patient concerns, test results, and clinical updates to providers

Administrative Duties

Schedule patient appointments and coordinate follow-up care

Manage patient messages and assist with prescription refill requests

Process referrals and coordinate specialty care appointments

Complete insurance prior authorizations and precertifications

Assist with medical record requests and releases

Support patient flow and clinic efficiency through effective coordination with providers and staff

Patient Care & Education

Provide patient education regarding medications, procedures, preventive care, and treatment plans according to clinic policies

Establish positive relationships with patients through compassionate and professional communication

Promote patient comfort, privacy, and confidentiality

Demonstrate understanding and sensitivity to the diverse needs of the populations served

Compliance & Quality

Follow HIPAA regulations and Mercy confidentiality policies

Maintain compliance with OSHA standards and infection prevention practices

Adhere to PPE, Quality, and Safety policies

Support continuous quality improvement initiatives within the clinic

Assist with Medical Assistant competency reviews when a Lead MA is unavailable

Maintain required certifications and competencies

Qualifications

Required

High School Diploma or GED

Strong interpersonal, communication, and organizational skills

Ability to work collaboratively in a team-based healthcare environment

Commitment to providing exceptional patient care and customer service

Preferred

Graduate of an accredited Medical Assistant program

Certified Medical Assistant (CMA)

One year of applicable patient care or medical office experience

Experience in Women's Health, OB/GYN, or other specialty clinic settings

Experience with phlebotomy, referrals, prior authorizations, and electronic medical records

Training Requirements

New hires must successfully complete Mercy's Medical Assistant Clinic Academy training program.

Medical Assistants advancing through the career ladder must complete required MA competencies.

Why Mercy?

At Mercy, our coworkers are united by a shared mission to provide compassionate care and exceptional service. You'll work alongside dedicated providers and clinical staff committed to improving the health and well-being of women in our community while enjoying opportunities for professional growth and development.

Join Mercy Women's Health and make a meaningful difference in the lives of patients every day.

Attachments

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.