Medical Billing Team Lead

Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. As a Medical Billing Team Lead, you will support the day-to-day performance of Raventra Health’s billing team and help ensure client accounts are processed accurately and efficiently. You will coordinate workloads, monitor quality and productivity, provide guidance to billing specialists, and help resolve complex billing issues.

WHAT YOU WILL DO

Coordinate daily workloads and priorities across the medical billing team

Monitor billing productivity, accuracy, claim submission, and turnaround-time metrics

Review billing work and provide feedback to ensure client and company standards are met

Support team members with complex billing issues, payer requirements, and claim corrections

Coordinate with coding, claims, payment posting, denials, and AR teams to resolve issues

Identify recurring billing errors and recommend process improvements

Assist with onboarding, training, and ongoing coaching for billing team members

Maintain and update billing procedures, guidelines, and process documentation

Escalate significant client or operational issues to the Billing Operations Manager

Prepare team performance updates and communicate key issues, trends, and priorities to management

WHAT WE ARE LOOKING FOR

2+ years of experience in medical billing or healthcare revenue cycle management

Experience providing guidance, mentoring, or day-to-day leadership to billing staff

Strong understanding of healthcare billing, claim submission, payer requirements, and reimbursement processes

Experience working with CMS-1500 and UB-04 claim forms

Strong knowledge of billing workflows and common claim and payment issues

Ability to review work for accuracy and provide clear, constructive feedback

Strong organizational and communication skills

Ability to prioritize workloads and support a team in a remote environment

Ability to work independently and handle escalated billing issues

HIPAA-compliant private workspace

NICE TO HAVE

CPB, CPC, or another relevant healthcare revenue cycle certification

Experience with Epic, Athena, eClinicalWorks, or another major billing or practice management system

Experience working with multiple payer types

Denials, appeals, payment posting, or AR follow-up experience

Experience working with provider groups or hospitals

Previous experience in outsourced RCM or multi-client healthcare operations

COMPENSATION AND BENEFITS

Compensation will be discussed during the interview and will reflect the candidate’s experience, qualifications, certifications, and relevant healthcare revenue cycle expertise.

Benefits and additional employment details will be discussed during the hiring process.

HIRING PROCESS

Application review → introductory conversation → hiring manager interview → offer.

EQUAL OPPORTUNITY

Raventra Health is an equal opportunity employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need an accommodation at any stage of the hiring process, please contact us and we will work with you to provide appropriate support.

Location: Remote