Medical Records Specialist

Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. As a Medical Records Specialist, you will manage the collection, organization, and maintenance of medical documentation needed to support billing, coding, claims, and authorization processes. You will work with provider teams and internal RCM specialists to ensure required records are complete, accurate, and available when needed.

WHAT YOU WILL DO

Request and collect medical records and supporting documentation from provider clients

Review records for completeness and ensure required documentation is available for billing, coding, and claims processing

Organize and maintain electronic medical records in accordance with established procedures

Track outstanding documentation requests and follow up with provider teams as needed

Route medical records and supporting documents to the appropriate billing, coding, authorization, or claims team

Identify missing, inconsistent, or incomplete documentation and communicate issues to the appropriate stakeholders

Maintain accurate records of documentation requests, receipt status, and follow-up activities

Support record retrieval for claim appeals, audits, and other revenue cycle activities

Handle protected health information in accordance with HIPAA and company privacy procedures

WHAT WE ARE LOOKING FOR

1+ year of experience in medical records, health information management, medical administration, or a related healthcare role

Experience working with electronic medical records or health information systems

Understanding of medical terminology and common healthcare documentation

Strong attention to detail and ability to identify missing or inconsistent information

Excellent organizational skills and ability to manage multiple documentation requests and deadlines

Ability to communicate effectively with provider teams and internal stakeholders

Strong understanding of confidentiality and appropriate handling of protected health information

Ability to work independently and effectively in a fully remote environment

HIPAA-compliant private workspace

NICE TO HAVE

Experience with Epic, Athena, eClinicalWorks, or another major EMR system

RHIT or RHIA certification

Health Information Management or Medical Records training

Experience supporting medical billing, coding, prior authorization, or claims appeals

Experience working with provider groups or hospitals

COMPENSATION AND BENEFITS

Compensation will be discussed during the interview and will reflect the candidate’s experience, qualifications, and relevant healthcare administration expertise.

Benefits and additional employment details will be discussed during the hiring process.

HIRING PROCESS

Application review → introductory conversation → hiring manager interview → offer.

EQUAL OPPORTUNITY

Raventra Health is an equal opportunity employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need an accommodation at any stage of the hiring process, please contact us and we will work with you to provide appropriate support.

Location: Remote