Member of Operations Staff, IT Manager

Who we are

Odyssey is an AI lab pioneering general world models: causal, multimodal systems that learn to predict and interact with the world over long horizons. This foundational technology promises to revolutionize robotics, science, healthcare, education, gaming, defense, and beyond.

Odyssey’s founders previously pioneered the most complex application of physical AI: self-driving cars. They’ve now brought together a world-class research team from DeepMind, Tesla, Waymo, Meta, Apple, and Wayve, who have made significant contributions to language models (DeepMind Gemini), video models (DeepMind Veo), world models (Wayve GAIA), and autonomous systems (Tesla FSD).

Odyssey has raised significant venture capital from GV, Amazon, AMD, EQT, NVIDIA, Natural Capital, In-Q-Tel, Elad Gil, Jeff Dean, Guillermo Rauch, Garry Tan, Kyle Vogt, and researchers from OpenAI, DeepMind, MSL, Recursive, and Thinking Machines.

What we're looking for

Odyssey Systems is looking for its first dedicated IT owner. You'll be the go-to person for everything technology across our Palo Alto office, and provide remote support and standards for our London and Zurich offices. This is a hands-on role with real ownership: you'll set IT policy, run our systems, and keep our rapidly growing team productive and secure.

What you'll do

Employee support & hardware

Own day-to-day IT support: troubleshooting, escalations, and walk-up help for the Palo Alto office; remote support for London and Zurich

Manage the full device lifecycle — procurement, imaging/MDM enrollment, deployment, repair, and retirement — for laptops, monitors, and peripherals

Run technical onboarding and offboarding: accounts, hardware, and access provisioning/deprovisioning

Maintain office AV, conference rooms, and printers

Systems & network

Own office networking: Wi-Fi, switches, firewalls, VPN, and ISP/vendor relationships

Administer core SaaS: identity/SSO (e.g., Google Workspace), email, Slack, MDM, and endpoint security

Manage software licensing, renewals, and IT vendor contracts

Security & policy

Define and enforce IT security policy: device compliance, patching, MFA, access reviews

Lead security tooling rollout (endpoint protection, password management) and phishing awareness

Support compliance efforts (e.g., SOC 2) with evidence collection and control ownership

Maintain asset inventory and IT documentation

Planning

Own the IT budget and make build/buy/outsource recommendations

Plan for growth across three offices, including standardizing IT setup internationally

What we're looking for

5+ years in IT support/administration, including 2+ years owning IT (or as a senior/sole IT resource) at a company of similar size

Strong with macOS and Windows fleets, MDM (Jamf, Kandji, Intune, or similar), and identity/SSO administration

Solid networking fundamentals: DNS, DHCP, VLANs, VPN, firewall management

Experience selecting and managing SaaS tools and vendors

Security-minded: you patch, you enforce MFA, you sweat access reviews

Clear communicator who's patient with non-technical colleagues

Comfortable being a team of one: prioritizing, documenting, and asking for help when needed

Must be able to work 5 days week at our Palo Alto office

Nice to have

Experience supporting distributed/international offices

SOC 2, ISO 27001, or similar compliance experience

Scripting for automation (Bash, Python, or PowerShell)