hirly

Vida

Member Services Agent I

United States

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Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
1 Sept 2026

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the posting

We are seeking a dedicated and highly customer-focused Member Services Agent I to join our healthcare organization. This role is responsible for handling member inquiries with professionalism, accuracy and empathy to ensure a seamless and high-quality customer experience. The ideal candidate will have exceptional problem-solving skills, a passion for service excellence and a commitment to delivering personalized and effective solutions through clear communication and responsiveness.

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Member Services Agent I at Vida — hirly