Mental Health Expert (Brazil)

About mpathic.ai

mpathic is keeping humans safe in the AI era through automated tools and expert datasets that are rooted in psychology and powered by clinicians.

We are a series A start-up backed by Tier 1 investors including Foundry.vc and Next Frontier Capital.

About the Role

mpathic is seeking contract, project-based mental health experts who can authentically and accurately represent the experiences, communication styles, and cultural contexts of users from India, Nigeria, South Africa, and/or Brazil .

We are looking for clinicians with experience in:

Expertise working directly with clients/patients experiencing suicidal ideation or NSSI

Inpatient, private practice, or community mental health settings

Working with diverse populations (e.g., youth, LGBTQ+, people with disabilities, people of color)

Working with individuals and communities from India, Nigeria, South Africa, and/or Brazil, with sufficient cultural familiarity to authentically portray users from one or more of these countries through English-based roleplays

You will collaborate on confidential initiatives focused on AI safety and mental health policy for large language models (LLMs) . Responsibilities include roleplaying clinical scenarios with AI agents, red teaming, identifying behavioral edge cases, and supporting accurate identification and response to psychological distress. For this role, ability to develop culturally authentic roleplay is a core component of the work. Experts will be expected to portray users in ways that accurately reflect relevant cultural context, including natural communication patterns, expressions of distress, help-seeking behaviors, and other culturally influenced aspects of mental health experiences.

This role may also involve developing psychometrics, rubrics, behavioral taxonomies, and evaluations , with strict attention to ethics, safety, and current best practices in clinical AI.

What You’ll Be Doing

Responsibilities vary by project and may include:

Designing and testing AI chat scenarios

Authentically roleplaying users from India, Nigeria, South Africa, and/or Brazil in conversations with AI systems

Conducting qualitative conversation analysis

Developing behavioral taxonomies, personas, and evaluation rubrics

Providing expert feedback on internal mental health policy

Collaborating with engineers and researchers on safety metrics

Documenting edge cases and model failures

Supporting testing and fine-tuning through structured scenarios

Maintaining strict confidentiality and QA standards

Participating in interdisciplinary review sessions

What We're Looking For

Successful candidates are proactive, reliable, communicative, and comfortable balancing independent work with collaboration.

Basic Qualifications

Licensed mental health clinician (e.g., psychology, counseling, social work, psychiatry, or a related field). Candidates should hold the license, registration, certification, or other professional credential required to practice in their country or jurisdiction. In countries where formal licensure or registration is not required for the candidate’s profession, equivalent education, training, and professional qualifications will be considered with explanation.

Experience with crisis intervention, risk assessment, and severe psychopathology

Cultural familiarity with India, Nigeria, South Africa, and/or Brazil sufficient to authentically and accurately roleplay users from that country or cultural background. This may come from currently living or having previously lived in the country; meaningful cultural or ancestral ties combined with direct familiarity with the contemporary cultural context; substantial experience working clinically with clients from that country or cultural context; or other comparable lived or professional experience. Please note all conversations must be conducted only in English.

Ability to represent culturally relevant communication patterns and mental health experiences in English-based conversations without relying on stereotypes or broad cultural generalizations

Familiarity with AI tools and LLMs

Strong understanding of ethics and confidentiality

Ability to work remotely and use Slack, LLM tools, and Microsoft Office

Comfort with ambiguity and feedback-driven work

Willingness to sign NDAs and work with sensitive content

Availability up to 5-10hours per week when actively working on a project

Above and Beyond

Completed degree and/or licensure

5+ years of clinical crisis experience

Experience working with a variety of severe mental health conditions (e.g., PTSD, BPD, bipolar disorder, schizophrenia)

Youth and young adult clinical experience

Background in roleplay, theatre, or conversational design

Trust & safety, content moderation, or behavioral data labeling experience

Interest in AI, NLP, or ML in clinical settings

Membership in online communities (e.g., Discord, Reddit)