Mentor- Field officer

Roles & Responsibilities :-

• •Mentor students enrolled under the Kotak Junior Scholarship (KJS) Program.
• •Prepare and manage a schedule for student calls and online mentoring sessions.
• •Conduct regular follow-ups to track students' academic progress and overall development.
• •Support students in creating study timetables and Individual Development Plans (IDPs).
• •Motivate and guide students to achieve their academic goals.
• •Resolve academic queries and connect students with relevant study materials and learning resources.
• •Implement project activities as per defined objectives and timelines.
• •Support the scholarship intake and onboarding process.
• •Conduct orientation sessions on the online application process.
• •Assist students with registration, application submission, and mandatory document collection.
• •Perform selection activities, including document verification, telephonic interviews, and home visits.
• •Coordinate and support program activities such as Flip Learning, academic sessions, Career Mapping Tests, mentoring, and home visits.
• •Maintain quantitative program data for monitoring and reporting.
• •Prepare qualitative case studies, student profiles, and success stories as required.
• •Project reporting & control:
• •Work on quantitative data for monitoring of the program
• •Prepare qualitative case studies and student profiles of the students as and when required.

Technical Skills:-

• •Self-driven, proactive, and solution-oriented with a strong sense of ownership.
• •Excellent written and verbal communication skills in English.
• •Demonstrated ability to independently manage and execute projects.
• •Strong stakeholder management and collaboration skills for effective project implementation.
• •Proficiency in digital platforms and adaptability to learn new technologies.
• •Advanced computer skills, including Microsoft Office (especially Excel), MIS, and web-based applications.
• •Strong counselling, presentation, public speaking, negotiation, and interpersonal skills.

Competencies :-

• •Strong negotiation and stakeholder management skills.
• •Ability to build and maintain professional relationships with maturity and integrity.
• •Ability to resolve conflicts effectively and in a collaborative manner.
• •Excellent verbal, written, presentation, and active listening skills.
• •Strong analytical, reasoning, and problem-solving abilities.

Job Specifications:

• Nature of Job - Fulltime
• Location - Head Office - Govandi, Mumbai
• Hours Of Work - 6 days, 8 hours; 2 Saturdays off every month in addition to the regular weekly off on Sundays
• Benefits - Leave benefits from the date of joining, Career progression opportunities, 02 weekly offs every month apart from the Sunday fixed weekly off, Coverage under Health Medical Insurance for self & family from date of joining, Life Cover from date of joining.

Note : This role requires field travel based on project requirements. The Mentor role involves approximately 40–50% fieldwork , while the Field Mentor role requires 90–95% fieldwork .