Moncler Sales Assistant - Part-time (Winter)

Job Description

Location : Niseko, Hokkaido, Japan

Dates : December 2026 - February 2027

Hours: Core working hours: 3 to 6 hours per shift between 3:00 PM and 10:00 PM - up to 20 hours per week

Salary : ¥1,700 per hour, starting

Reports to: Moncler Store Manager

About us:

Moncler is a luxury brand founded in 1952 near Grenoble, France, known for its stylish down jackets and high-performance outerwear. Originally created for mountaineers, the brand combines functionality with elegance. The "Grenoble" collection reflects the Alpine heritage, blending technical expertise with modern design to cater to both outdoor and urban lifestyles. Moncler Niseko is one of only three stores in the world dedicated exclusively to the Grenoble collection.

The Role :

• As a part-time Sales Assistant at Moncler Niseko, you will act as a brand ambassador, delivering a personalised luxury client experience while contributing to both individual and boutique sales performance.
• With strong product knowledge of the Moncler Grenoble collection, you will provide expert styling advice and build long-term relationships with clients, including VIP and VIC customers. You will support daily boutique operations, including sales, stock management, and maintaining visual merchandising standards in line with brand guidelines. This role offers exposure to broader retail operations, including inventory control and business operations, with clear opportunities to progress into supervisory and management positions based on performance.

Key Responsibilities and Duties:

Sales & Client Experience

Deliver exceptional client service in line with Moncler’s luxury standards

Achieve and exceed individual and store sales targets

Drive key KPIs through effective selling techniques

Build and maintain long-term relationships with clients, including VIP/VIC customers

Client Relationship Management (CRM)

Utilize CRM tools to capture client data and drive repeat business

Support client outreach and in-store events

Store Operations

Support daily store operations, including stock management and replenishment

Ensure accuracy in inventory handling and assist with stock takes

Follow company policies and procedures at all times

Visual Merchandising

Maintain visual merchandising standards in line with brand guidelines

Ensure the store remains clean, organized, and visually appealing

Team Contribution & Development

Collaborate with team members to maintain a high-performance environment

Participate in training and continuously develop product knowledge and selling skills

Qualifications:

Minimum of 2 years of retail experience (experience in luxury or premium fashion is preferred)

Strong communication and interpersonal skills

Solid business acumen with the ability to drive results

Basic knowledge or experience with CRM tools is a plus

What you need to succeed:

Fluency in at least two of the following languages: English, Japanese, or Chinese (including reading and writing)

A passion and interest in the Fashion industry

Basic PC literacy, with the ability to create basic planning materials and independently execute projects

Flexibility to work evenings, weekends, and public holidays

Ability to work accurately and collaboratively

References may be requested as part of the interview process

The Perks and Benefits:

As a Rhythm employee, you’ll experience the same legendary hospitality we extend to our guests. We’re passionate about looking after our crew, and here are just a few of the perks you’ll enjoy when you join our team:

Live, Work, and Play in Paradise : Immerse yourself in one of the world’s top mountain resorts.

Work with a Legendary Crew : Join a team that’s passionate, fun-loving, and deeply connected to the industry.

Epic Social Scene : From team ride days and department dinners to staff parties, events, and day trips, our social calendar is packed with opportunities to connect and unwind.

Wellness and Lifestyle Benefits : Access the Rhythm Wellness program, enjoy free snowsports or bike demos, and take advantage of generous store discounts for you, your friends, and your family.

Staff accommodation is not available for part-time roles

At Rhythm, we work hard, but we play even harder. If you know anyone who’s worked with us before, they’ll tell you this isn’t just a job- it’s an experience of a lifetime. Our fun, supportive culture is the heart of everything we do because people like you make Rhythm what it is.