Mr D - Data Integration Team Leader

Mr D , a division of takealot.com, is looking for a highly talented Data Integration Team Leader to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

Scale : Show the millions of Mr D customers what you can do

Learn : We work with the best of the best, and then some.

Grow : Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Data Integration Manager.

Your responsibilities will include:

Managing of national partner relationship, catalogue requirements and queries

You will have a good understanding of Mr D's integration practices and systems

Ensuring that the productivity targets for onboarding of new partners are met as per internal service level agreements.

Identify and escalate potential system and process improvements.

Identify and escalate problem areas, trends and training opportunities to the appropriate stakeholder/s

Manage your team’s through regular performance discussions and coaching.

Liaise with internal departments to solve partner queries and escalate partner-facing challenges to the relevant stakeholders

Assess any service failure and identify the root cause and take appropriate action to ensure similar failures are avoided

Lead a team of 20 + and optimally manage all staffing needs, productivity, and quality

Manage all Internal and external partner services complaints

Ensure company policies and procedures are communicated to the team, managing and resolving people-related problems, including but not limited to resolving employees conflict of interest and absenteeism.

Manage and maintain a highly focused and motivated team

Daily query management resolution

Attributes required:

Passionate about teamwork

Responsible and Accountable

Excellent verbal and written communication skills

Leadership skills – display the qualities of a leader and set a good example

Strong interpersonal skills and the ability to work as an effective team member and leader

Problem-solving skills

Analytical skills

Attention to detail and accuracy in a high-pressure environment

Ability to prioritize workloads

Ability to work independently but also be a team player across teams

Must be computer literate in MS office packages

Must be computer literate in G Suite packages

Be project orientated

Must be able to work overtime when required

An enthusiasm for food

Willingness to support the greater Mr D team to achieve its aspirational goals

Qualifications & Experience:

3+ years experience in a data-focused operational environment.

Matric

A relevant tertiary qualification

1+ year/s experience in supervising a team of 12 or more team members would be beneficial

Let’s talk about life @ Mr D

The power is in your hands : We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.

No doors : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.

Online Learning : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.

Good times : Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).

Birthday leave : Cake Day all the way. Enjoy your day off - you deserve it.

Help when you need it most : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.

Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference