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Rakuten

MVNO Business Operations Support, Service Planning Group -Partner Sales 1 Section, Partner Sales Department

Tokyo, Japan

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hirly's read of this role

Role family
Operations
Seniority
Mid level
Country
JP
Work mode
On-site / unstated
First seen by hirly
5 Sept 2026

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the posting

Job Description:

Job Description:

About the Department and Service

Rakuten Mobile is currently focusing heavily on its corporate business, and within that, the Partner Sales Department is responsible for creating and expanding business through partners (MVNOs or sales agencies). Based on Rakuten Mobile's unparalleled and innovative technological infrastructure, we lead the transformation of the telecommunications industry.

Partner Sales Section 1

Partner Sales Section 1 works with MVNOs (Mobile Virtual Network Operators) to acquire corporate lines. MVNOs are telecommunications carriers that combine their own services and sales channels with Rakuten Mobile's services to provide new value to the world. Therefore, there are as many needs as there are partners, and we possess various functions to meet those needs. For those unfamiliar with the telecommunications industry or MVNOs, we will provide thorough training, so even inexperienced individuals can thrive in this environment.

Position:

Why We Hire

We are looking for individuals with experience in or an interest in acquiring skills in business support and operations improvement. After joining the company, we will discuss your career plan together, taking into account your experience and aptitude.

Job Responsibilities

■ Business Support and Operations Improvement Responsibilities

  • 1. Business Support
  • You will support the smooth execution of internal operations and efficiently process routine tasks, allowing members in sales, planning, and other roles to focus on their core duties. You will form the foundation of organizational management, primarily focusing on data entry and management.
  • 2. Operations Improvement
  • You will analyze internal business processes to identify inefficiencies and challenges. Through the introduction of IT tools and systems, and the review of workflows, you will aim to improve overall operational efficiency, automation, and quality.

■ Rewards and Appeal

  • 1. Stable Work and Career Foundation
  • Due to a certain level of routine tasks, acquiring the job itself is relatively quick, allowing for stable engagement in work. Through this, you will learn the company's overall structure, the roles of each department, and operational flows, acquiring highly versatile skills needed in any company.
  • 2. Development of Problem-Solving Skills
  • Daily improvement activities are extremely important, especially for routine tasks. We value asking "Why?". If there's a better way, you have the authority to implement improvements yourself. In this process, you will cultivate problem-solving skills that are applicable even in the AI era.

Working Environment

The business support team consists of about 3 to 7 members, and responsibilities are adjusted to avoid burdening any single individual. The entire section has about 20 members. The team includes people with a wide range of careers, from experienced veterans to new graduates. While a certain percentage of members come from the telecommunications industry, those with experience in other industries also adapt well.

Required Skills:

・At least 1 year of professional work experience

・Experience using Microsoft PowerPoint/Excel/Word

・Ability to communicate in Japanese at a business level

Preferred Skills:

・Individuals who want to work with both internal and external connections

・High communication skills and a positive attitude

・Proactive and adaptable individuals

Other:

Location Supplement

Tokyo (Futako-Tamagawa Rise Office)

Secondment Supplement

No plans for the time being

Relocation Supplement

No plans for the time being

English Requirement Supplement

  • TOEIC score of 800 or higher (or proof of equivalent English proficiency, or a university degree from an English-speaking country or higher).
  • Proof of qualification is required by the time of the offer.
  • If you do not have a score or proof, we will guide you to a TOEIC test organized by our company during the selection process.

#business #groupsalesdiv #RakutenMobile

Languages:

Japanese (Overall - 4 - Fluent)

Original posting on Rakuten's site ↗

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