Network Operations Engineer II

What this Job Entails:

The Network Operations Engineer II is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Scope:

Applies company policies and procedures to resolve a variety of issues

Works on problems of moderate scope

Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities:

Participate in production network and internet peering strategies

Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.

Day-to-day activities involve working on multiple vendor servers and various software and hardware issues

Handle traffic and any other queries raised by ISP/partners

Support team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.

Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components.

Working with multiple TAC vendors to fix the hardware issues

Work with ISP/vendors on fixing any issues related to network

Participate in 24/7 support with other teams across the globe. Some weekend work may be required.

Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

Bachelor’s degree (B.S/B.A) from four-college or university and 2+ years’ related experience and/or training; or equivalent combination of education and experience

Builds productive internal and external working relationships

Exercises judgment within defined procedures and practices to determine appropriate action

Understanding of network and traffic peering

Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.

Understanding of preparing root cause analysis for any network and server outages.

Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Good understanding of:

IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS)

Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules)

Knowledgeable on Layer 1 troubleshooting.

Preferred Qualifications:

Experience working in a multi-vendor network environment.

Experience on Optical Devices Cienna/Infinera/Huawei preferred.

Network certifications. CCNP/JNCIP/Ciena preferred